Customer Ratings & Reviews

The geek squad did a great job with the install. They showed up on time and did their job in a timely manner. They made sure that everything was done properly.

I got it for a good price during Black Friday sale it’s worth the money just case you cause some damage

Never needed it but always get updates on when it is running out so that’s helpful

Love that i can call and do most troubleshooting over phone. If not they will come to me. Only thing about in home service is I wish the service window time was shorter.

Always good to buy insurance. Never go without it. Thank you

I now always buy extended warranty I’ve learned the hard way workout it never again

I will always buy a protection plan, it is a savior when something goes wrong

Geek squad protection plans are the best specially if you are making a big investment for your home. Best service that you can buy and it comes with loyalty.

I haven’t needed to use this as yet but it gives confidence knowing I have it. When ever I do not buy one with a product it always broke or go bad so get it.

instead of taking chances with an expensive purchase of my tv, i covered it a 5 year protection plan. now i can not stress in case some issue arises with the tv.

Have not had to use them on the Tnew TV yet. However, their work on my computers has been outstanding and I am sure they will be able to handle the TV problem, it one occurs. The contract is worth it!

almost into the end of my 2 year agreement the TV went bad. Geek Squad came to my house, helped me out, all ended up good. If not for geek squad protection I would have spent a lot more on another TV

I bought this protection plan for my TV and had to have the service come out to my house the best decision I ever made always protect your electronics

I don't buy electronics without purchasing a protection plan. Bestbuy offers very good protection plans and the service is excellent.

Geek squad personnel were great. I was disappointed that it took a week to get the TV delivered. That doesn’t seem reasonable. Just poor management.

Easy to install and Great quality ,best Price for excellent product

Wonderful! I live best buy products and services. Delivery is wonderful and time

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

anything you need geek squad can help you figure it out. They have set up remote services so you can do from the comfort of your home

They came on time with the delivery and installation was a great they did a great job