Customer Ratings & Reviews

Hopefully I'll never need the protection but you never know.

Feel better knowing if needed can use this extra protection for my tv.

The squad mounted the tv and ensured all was working before departing. Excellent service.

Pros: TV looks great in a sunny lit room or at night with proper settings. Reflection blocking coating works well (i have a window w blinds adjacent to it). The special smart tv bluetooth remote is cool. When hooked up to wifi, get the samsung app on your phone. You can easily throw youtube stuff you find onto the screen or play movies and pix from your phone. netflix, amazon prime etc stream great. 3d looks good to me, though 3d on a 46 in screen isn't ideal, its still cool. Tv is nice and flat and mounted flat on my wall. USB is a simple way to have movies and pix right there internet runs smooth having this tv turn your cable box on and off w the infrared beamer is really cool. it can also change channels but is laggy vs the real controller. voice control is neat but doubt ill use it. Cons: having some of the connections stick straight you the back vs being sideways affects how close you can get it to the wall. not many options for old connections like vga or rgb without finding adaptors

Always offers a quick response. Purchased a new TV an elderly family member and I couldn't be there to help. The squad walked her through the issue.

I bough it because it includes damages by voltage and where I live the electricity isn’t steady

Definitely would suggest that 5 year warranty. Makes me feel safer with my purchase.

I love this program I feel good about my products being insured with Geek Squad

Fast quick reliable service. Showed up on time and was friendly

wonderful peace of mind, is the best description I can come up with!!

Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

Purchased to cover Granddaughters TV. Good deal for the peace of mind

Good customer service and care team. On time delivery.

Well I would say that if you are looking for coverage get it!

I like having the insurance protection on my devices to ensure quick, easy repairs or replacement if needed

I HIGHLY recommend getting Geek Squad for your TVs. Back in 2018, I brought a Samsung 50' 7 series 4k TV, and this year (2020), the LED in the TV gave up, and half the screen was black. I was very disappointed with Samsung. I called Geek Squad. They had a tech come to the house to examine the TV to see if it could be fixed, and they told me it was not worth fixing, but I could replace sticking with Samsung or choosing a different brand. They credit me the exact amount I originally had brought the TV for which I decided to do. They come and pick up the old TV and dropped off the new TV. The only thing I wish they would change was not having to pay extra to have them swap the tv on the mount, but it's okay.

Purchased this just in case I might need it I usually don’t purchase extended warranties

The installers were very professional. They were on time, removed the old broken wall mounted TV and installed this beautiful LG OLED. They showed me their recommended setting. Haven’t need to change any setting though I tried, but couldn’t improve anything.

This was a great product for the money.The service was great.