Customer Ratings & Reviews

Geek squad was efficient and neat when installing my tv’s

I love my TV and this be my second one and I going to get a larger for my family room

Purchased an open box in excellent condition in original packaging

The individual Andrew, who helped me, was really concerned about my issue. Unlike his coworker, who I overheard continuously prompting him to stop trying to assist me.

Amazing protection life saver for everyday life. Choose me for the 400

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

Have never had to use this but appreciate i purchsed for peace of mind.

So, this is a little tricky for me. We love Geek Squad and my husband has an account as well. We had to purchase this GS Protection because we could not purchase our new TV and get the appropriate protections under my husbands account with GS. No matter how we tried to place the order under my husbands name, Best Buy could not get the full warranty to show up because my husband already had GS and it wouldn't allow the full warranty to kick in on the new TV??? So, the only way to get the full warranty was to purchase the TV in my name and also start a GS account in my name, and now we have two. Not terrible, but I think this is a little shady and there should be a workaround. Speaking with the GS reps that came out to deliver and install, they also agreed that this shouldn't have been an issue.

I hope to never need this service, but if I do, it is nice to know that I don't have to haul the TV in for service, it will be repaired in my own home!

We haven't used this service yet, we'd like to have them set up our Direct TV to come through our TV remote, but don't want to spend $99 to have them come out. I feel like we really didn't really need this service.

In my opinion geek squad replacement plans are gold. Last TV I had was a Samsung KS8500 and I loved that television. But unfortunately after a few years the screen started to go bad so I used this warranty and it gave me a lot of money to go towards my next TV purchase. Which was a Sony OLED. I've then purchased a warranty for that television as well because OLEDs can experience burn in. And fortunate for me this plan covers burn in. I'm hoping I never need to use it but if I do I know it's there and it's well worth it.

great piece of mind for with the factory warranty runs out.

great piece of mind for when the factory warranty runs out.

Glad to have bought this coverage and service with the tv

Geek service has always been great purchase for my products

As always, easy, fast and reliable. Best investment, you never know what could go wrong with your electronics, and this makes so that you never have to worry.

Great to have protection against any accidents! Highly recommend!!

Nothing like not worrying about having to replace a tv that's covered by an extended warranty. 5 years

[Employee of bestbuy] Great piece of mind protection for my new Sony Bravia 5!

I alway get protect plan hasnt failed me in the past