Customer Ratings & Reviews

Nice alternative to the usual one year warranty. We had a laptop we bought once that didn’t have it and the screen stopped working just out of warranty. In the long run, it’s worth the extra charge for peace of mind.

Fantastic service with good suggestions. They give suggestions based on what is good for us.

Excellent TV! Roku really knows how to make TVs. The picture and sound quality are awesome.

I like the sense of security you get by having the geek squad warranty

Hopefully I don't have to use it but am covered if I do

Very best service and great team I also have this service for other tech its the best.

Love geek squaf.always ready to help when needed. So far they fixed three of my devices.

I recommend anyone to purchase an extended warranty on a major purchase because you never know when it will be needed I had purchased many warranties in the past and yes they do work and less worries not to affect your pocket book because you already took care of it earlier

Well it’s protecting so that’s good! Haven’t had to use it so that’s even better

You can't ever go wrong with the geek squad they get the job done

Great product they always are willing to help when u reach out

Very fast very professional. I enjoyed the experience so much I bought another TV with the same exact warranty just because of how professional the geek squad is highly recommended.

5 years of protection is a must! Especially if you're buying expensive OLED TVs

I love the tv. The picture it’s crisp and it was easy to setup.

Great service after factor warranty has expired. Customer service has always been great and we purchase this on all our Electronics . Very pleased with our service after the sale.

Thankfully my old 55" TV had a 5 year warranty. After 4 1/2 years, the board started to go out. It turned out that the TV was not worth the money to repair and they honored my warranty and I was able to get a new TV (60"), and since TV's have come down in price significantly, I was able to get the TV, new 5 year warranty, delivery and set up, and still get $300 back in Best Buy cash.

Well worth the cost - Time frames for certain repairs are always going to be subject to delays - Bottom line is though, Geek Squad stands behind their commitments and will continue to work on an issue until everything is up and running as good as new - People just have to keep in mind, everything isn't instant gratification... as much as we would like it to be - Robert C

had geek squad protection on this tv screen went out so they covered all but a few dollars of the cost of a new model to replace old one....

Tv wasn’t working and couple days later boom they came and fixed it

NICE ADDED INSURANCE FOR PIECE OF MIND AND PREVENTIVE MAINTENANCE.