Customer Ratings & Reviews

I recommend the geek squad five year plan, I have used it numerous times and it's great.So I recommend to anyone to get it because it is worth it.

I have always trusted Best Buy with and of my electronic purchases. I know if something were to happen they will take care of it with the warranty

Great protection for my tv for a reasonable price. Best thing is you can bring it in and they will fix it in store or give u a new tv or store credit if they’re not carrying the same model anymore

Always great help when something goes wrong and easier fixing than by myself lol

Best custom service, I love buying my home electronics from this store

Definitely a must for any appliance. Good service and easy to call for assistance.

Great service. They chose to replace my tv rather than fix. Got an upgraded tv at no additional cost. Team that brought the new tv to my home was very punctual and communicative through the process. Highly recommend

Great to have even if I never use it. Just knowing my Tv is covered makes owning the 5 year coverage is worth it.

ULTIMATE MUST! This coverage is so worth it please make sure to get it!!

This is also a 10 star perfect reveiw. Thank you….

Buying extra warranty always gives piece of mind . They replaced a washer for me before.

The value was great and worth the extra warranty on the TV.

The geek squad , is a must have ! They are fast a reliable ! You gotta love them

The Staff of Geek Squard are the best...Phil always greets me with a Welcoming Smile. His expertise is always astonishing to always helps me figure it out. Our challenging time on the Laptop or Internet are swift and rewarding with the answer to my dilemma! Jason, the GM, always helps me as well. He always takes time to make sure I have been given the best service. Great Star!!

If you buy electronics that are more than 1000 dollars, you should have this protection. I have used it twice and it was easy to get a replacement both times. Figure after a year, the television you had will be outdated and if something happens, you will get something that is comparable.

Had a Sony XBR 65” tv that was starting to act crazy! Geek Squad came out updated and replaced a part in the tv. It worked well for about another 9 month until the picture started to have lines through it or would restart on its own. Geek Squad replaced this unit, very happy that the customer service received.

Always protect your technology, you never know if you got a lemon or the product goes out before your protection ends. Geek squad will be there to assist, and they have great customer service.

It's inexpensive, and I like knowing that if something goes wrong there are capable people that will fix my products with great customer service.

Never an issue is I need to return anything. No questions asked!

Sure it may cost a little extra, but you get extra time on your warranty... No brainer