Customer Ratings & Reviews

I've had my item for going on 8 months now I haven't had to use anything on the warranty yet but I do know that you can renew your warranty once it is up so I must say knowing that you can do that is great because takes a lot of watery off you if your device is getting old and you having problems with it I must have all your electronics a great safety net

Great for TVs and gadgets that are unpredictable and have technical issues. Thank You Best Buy by giving us the Best in our Buy.

I’ve learned just buy the extra warranty, the way things are made nowadays but yet are double the price warrants the protection. I’ve been victim too many times.

I love this service. It is a must have for peripherals that live around pets or kids. Best bang for your buck if you have headsets or mice dyeing every 18 months

The lady that helped me purchase my TV took her time didn't rush or push me answered all my questions and went above and beyond anything I could have asked for.

Many of my friends tell me it’s a waste of money to buy the extended warranty. I disagree. I had had issues at the 4 year mark and they replaced the item then all I had to do is buy another 5 year warranty. The piece of mind makes it worth it for me. Best Buy has a great geek squad

It’s good knowing that if anything ever happens Geek squad has you covered.

Provides good service. Definitely helped me out when I was confused about my TV.

Never remembered that I had this but didn’t need it

Getting started wasn't so bad. There were many downloads but I was able to get through a few of them. Still not finished with these setups just yet. I hope I don't need the Geek Squad, but if I do...

Love my Geek Squad protection. I've already used it twice for my computer I previously purchased. I have no worries if something goes wrong, I just call them, they reassure me they can fix, I make an appointment and that's it. I've been very satisfied.

Money well spent. Even the best equipment can break down. Enter the Geek Squad.

I always add geek squad protection for everything I buy at Best Buy. The coverage is fantastic. Any issues, resolved right away. Damage to charging cords? Replaced no questions asked. Printer issues, refund or exchange for convenience. Questions a phone call away.

The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad

It’s always nice to have that extra peace of mind for any of life’s unecpected moments. 5 years is definitely worth the extra cost.

Necessary coverage. Worth purchasing to protect our tvs

Definitely worth for TV, I feel most TV's get in to some sort of problem after 3 years, better to have 5 years geek squad coverage for TVs! My last TV broke after 4 years (screen issue!) GS return was little dragged, but at the end, we have been returned full purchase value.

This is always great to have a extra piece of mind.

I appreciate the fact, geek squad will come out if necessary, opposed to me having to lug the merchandise back to the store!

haven't used them yet. What more can I say. I will let you know when I have to use them. I hope I never need them