Customer Ratings & Reviews

They do great work, and in a timely manner. If you want your electronics in good hands bestbuy is the place

Bought lg 86 inch TV. Best thing ive Ever bought geek squad had it up and running in minutes

I had to geek squad on my 65 inch color TV in my computers. They were good anytime I bought a back I had a problem somebody came out no problem. Thank you Best Buy.

Although many people don't like paying extra for protection plans, it gives me peace of mind. I have had some unexpected mishaps with my devices and knowing that I can make an appointment and get my device fixed without an additional cost is worth it to me.

The tv has a great picture. It was easy to set up. It is still working very well. Sturdy construction.

Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

The Geek Squad Protection plan helped me the end of May when there was a lightning strike near my home. Having it allowed for a technician to come out for a service call that I was able to take advantage of.

I’ve always purchased a protection plan on my items. Geek squad has always been helpful and understanding and knowledgeable and a product. Very professional as well highly recommended to get a protection plan.

Very helpful choosing the best option for a fathers day gift! Couldnt decide between a few diffrent TV's and they helped narrow it down

Not needed 2 weeks waited for delivery And wasn't happy with the tv

Very professional and knowledgeable. Very responsive to questions and concerns.

Geek Squad set up the TV & got it started. They were helpful & open to questions. We mounted it to the wall later.

Best protection plan in the business. I got very tired of dealing with all the terrible plans out there, and now only purchase best buy when possible so that I don't have to deal with lesser protection plans.

The phone geek squad team was very helpful! Tried trouble shooting and determined that the t.v. was not repairable.

Purchased a 2 yr Geek Squad, with the Hisense H8G..Haven't needed it yet, but with the Panel lottery, LED's going out etc, it's a good backstop..If you have OLED, I think this is the only extended warranty that offers protection from burn-in (vs SquareTrade and others).

Well its geek squad. I don't buy anything with out it. Always been able to work any issues with the items i have protected by GeekSquad. Excellent service.

Don’t buy the product if you don’t buy the protection. They do a great job helping with anything you need

As long as your within your time given for your service the geek squad is very helpful and good to have but once it expires you're on your own.

Extended warranty just in case! We didn’t mount on the wall because we might want to move I!

I decided to hold off purchasing larger, more expensive TV and wait for latest technology (4K, Curved TV, OLED) to evolve and prices drop. Based on that criteria Brandon from Best Buy pointed me to Samsung's top of line 1080p as less costly alternative, and am very happy with it. Only reason I didn't give a 5 rating, is the relatively poor speakers & sound (I later purchased a sound bar). Otherwise great picture, no motion refresh issues, along with excellent Best Buy sales and support.