Customer Ratings & Reviews

User friendly, good value friendly staff with great results. We have had this service for several years. When our in house tech guru ( teenager ) cannot get it done, the GS does it all. SUPER VALUE. Did I mention SUPERVALUE?

The warranty is definitely worth it. Make you feel secure on purchase

Have used the Geek squad many, many time for different items we have purchased. They are polite and know what they are doing and make sure everyone is working before they leave and also encourage you to call if you have any problems or questions.

Loved the service. It was quick, easy and enjoyable.

The techs were great in installing all of our purchases and in explaining how they worked. We have them for 5 years so check later and we will let you know over the long haul. I can’t imagine anything but excellent service based on what we have seen so far.

tv mounted etc............................................................................................

Two tv's went black screen after just two years. Five year plan seems like a good buy.

Geek Squad protection came in clutch in the final hour for our old TV. It couldn't be repaired so we were able to bring it back to BestBuy for a different one.

Do not leva ebeat biy with out ... i am serious .. you wil regret it

The Geek Squad arrived and set up our TV and paired all of the devices. They pointed out that our electric outlet wasn't a surge protected device, so they offered a 6 outlet 2 USB low profile home theater to protect our entertainment system. Thanks guys!!

Bought five year for our expensive oled tv that was purchased on holiday sale. Used it to have techs virtually help me with some picture setting issues. Used some of the TV savings to get five year so don’t have to worry if need support.

Luckily we haven't had to use this yet, but the Geek Squad has always been helpful, so I'm hoping for more of the same should I ever need them in the future!

Happy with the service and quality. I’ve used this product before and it works

Anything to do with geek squad is awesome we have had to use service just a few times but when we have they have gone above and beyond! Highly recommend!

I always get the Geek Squad protection they always to a great job if needed

wow i was surprise how fast they came and check my tv within weeks they had the parts set up an appointment an came to repair it i told all my friends about it an got it for a peace of mind when u buy electronics so for now on guys dont forget to ad geek squad

At first I was thinking I would self-insure myself with my very expensive 75 inch Sony TV. But after reading some reviews about how costly this model is to repair I decided to opt for the five year protection plan for a piece of mine. It was very expensive however, even considering I Purchased total tech.

I have had Geek Squard service for my last 3 flat screen tvs . Great service .

Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

I would highly recommend getting addtl coverage when possible. Some rates should be lower or should come free fpr a year for certain products