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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 30,554 reviews
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They combined the insurance and installation as one package, so it is stressfree without worrying if we can install the TV correctly especially it is 65". And it combined with an insurance replacement plan for 5 years, so if they did the installation incorrectly, and the TV dropped or cracked, then they will have to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are good people who are professional and good at their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't know how good their service is. I have heard good things, though. I bought extended protection in case something goes wrong with my TV, so hooefully it is good. I honestly hope i dont have to use it, lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having a geek squad protection plan is always worth it. they always help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of Best Buy's greatest idea's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team are awesome! I hate that I waited so long to get their help. I get nice guys that know tons of stuff. They have helped me with setting up a new laptop, got my old printer to communicate with my new laptop and did the greatest job on my install of new wall mounted tv with sound bar. Great guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended we have not had to use it but o like the peace of mind incase I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal and worry free, which makes buying a new tv stress free because I know if something goes wrong I will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t always purchase a Geek Squad Service however when you make an investment this large this give me peace on mind for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know if you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the chance to use this service so I guess I made an excellent choice of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING PRODUCTS AND AMAZING SERVICE!!!! I LOVED EVERYTHING ABOUT MY TV AND THE GEEKSQUAD WAS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy pretty much all of my electronics at Best Buy just to make sure I have geek squad protection. Easy help or replacement of items.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Covered like Baby in a Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad Protection is the best value in the industry. I make sure I purchase their warranty on any product I purchase. The service is quick, reliable and well worth the money. You will be sorry if you don't take advantage of this great offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first tv since 12 years! I have stepped into the future and I love it! The quality is great will be buying another in the future but bigger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling so secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so very secure knowing that I have this extra protection . I bought this item at an open box purchase and was feeling a little skeptical about It since it was open box but it looks brand-new and with the extra protection that was offered along with it I am not worried about anything going wrong because if it does I'm protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan always get one just to be safe personally i always get it to all my buys on best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your a Geek if You Don't Get the Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With having two kids, who broke my last TV, it was a no brainer to go with the 5 year warranty! This will be the last TV I have to purchase for a long time, so I wanted to make sure nothing happens to it in the next 5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad covered it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty covered a brand new model of our tv when it went kaput. Highly recommend. Installed for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always get the protection plan! It has saved me twice when my tvs went down. I got a new tv each time with zero hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my Tv with no issues. Just had them come out take a look at it and told me they would replace it no problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced my TV with no hassle when it was having issues. Tech came out and saw the problem and immediately got me a replacement.

    I would recommend this to a friend