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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 30,554 reviews
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been there for me with whatever technical problems I have whether with a tv, computer, or camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t use this for installation of the tv, but they have to help me uninstall my tv now and they didn’t charge me because of the situation so I appreciate it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed the service thankfully but I’m confident you’ll take great care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my #1 store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the insurance, only shop best buy. buy all electronics there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time that I go to buy on Best Buy is one of the main reasons that make go there and buy the products, because if any time I had any problem with any of the items that I bought there, the service was just incredible!. Even in some case the change my camera for a new one!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiness with HIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection for expensive purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2 year warranty to cover my 55" LG LED Smart TV which as an exchange for a 55" Insignia LED TV that was deemed not repairable through my previous Geek Squad Protection Plan. Even though my TV was in limbo for over 3 months to get the exchanged one I felt it was worth it for the money. To replace the TV for a comparable one would have costs me well over $699.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI enjoyed the peace of mind knowing there is a ba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a general comment not specific to this particular purchase they were on a problem for me then went out of their way to try to help me so I really appreciated that just don’t lose what you have covered with the geek squad in your problems will be minimal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Protection for Your Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying any type of electronic you should also be protecting your investment with a protection plan! Electronics are electronics and stuff can go wrong and if you have protection, you have NO worries in the world on your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job, hanging and installing my new tv. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is very good for 5 years protection. Especially that they will come to your home to do any repairs if need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan provides great peace of mind. New Tvs are more advanced and fixing them can be expensive. It is likely you could buy a new TV for the price to have it fixed. Geek squad protection plan covers everything but theft and physical damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    0 complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed service therefore that is why I'm giving a 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all accessories extremely professional and extremely knowledgeable highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I feel like I can trust this and feel confident in my tvs longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came along with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squaw protection came with the t. V. So it's always nice to have protection especially when it's free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also purchased the two year warranty. It was reasonable and a necessity with electronic

    I would recommend this to a friend