Customer Ratings & Reviews

They are really friendly and helpful, love their costumer services

I get geek squad on everything over 100 bucks, it's the ease and confidence that you would expect. Instead of having to deal with the manufacture and getting rma #, then paying for shipping, waiting... non-sense I rather get this and if something does go wrong they handle it in the store usually with a swap out or equal value.

Great tv, our kids love gaming on this tv, sound quality is also good.

I am glad that i paid for this 2yr warranty,never know

I don't know why I bought protection. I don't remember buying it. I hope it was free, because it's dumb that I have this otherwise.

Are you really going to consider not getting the protection plan? Geek Squad is great and this plan gives the peace of mind of knowing that your purchase is protected outside of the flimsy manufacturer warranty that requires so much hoop jumping to get validated! Come on, for the price, it is a foolish thing to not purchase it.

I have always bought the extended warranty on purchases made at Best Buy, it has been a piece of mind anytime I’ve needed to use the warranty service .It’s always been a positive experience and well worth the money.

Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

This service provides a great amount of peace of mind on purchasing something reasonably expensive for me such as a TV or gaming console. Because of this warranty I have been able to have defective equipment be repaired or replaced by a working one without much of a hassle or tedious paperwork.

I love best buys warranty. My uncle works for ABC warehouse and I still would buy from best buy before there just because of your warranty.

A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

I moved and was not aware that I could have my Geek Squad come to install my TV on the wall. This was during Covid-19 so website was confusing to order all the parts needed for this. Finally called and spoke to a person who got it all set. Install person was friendly and took time not to cause a mess while drilling holes.

Who better to call when you need help? The Geek Squad thats right! These guys and gals are my superheroes, they came to my rescue without delay and made sure I was taken care of with the upmost of care and they'll do the same for you

Although we couldn’t use them for most of the year because of the pandemic I would recommend them they know what they’re doing. I do believe anybody that had geek squad this year should have added service to the contract for the inconvenience.

I installed the tv my self the geek squad just delivered it

I'm glad I have this! I'm not sure many people know of this or not but best buy warranties are one if not the only warranty that'll cover dead pixels AND burn in! I got an amazing deal on a 5-year plan and wouldn't have bought the TV without it!!!

Totally worth it!!! My tv died less than 3 years after I bought it, they are now replacing that tv. I am so glad I decided to purchase that plan.

Amazing people. Great service. They fixed my 2 year old laptop in a day.

Worth it if you can afford it. I had a TV replaced after it broke down 4 years later. They were abke to help me fix my issue Bd provide me with a great solution.

Peace of mind. Hope I never have to use it. Shouldn't really have to purchase it, but to many things seem to be made to break down in this throw away society we live in. Really hard to rate until it is needed which of course I hope never happens.