Customer Ratings & Reviews

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

Not only do we all want warranty on our stuff but who better to take care of my electronics then Geek squad. I’ve never had an issue that they couldn’t solved and if it got to the point where it could not be solved it was replaced no questions asked

Great service when my graphics card fried. Easy return and they helped extensively when I brought it in.

Best warranty ever, Everything I buy from Best Buy I get GSP with it

Brought a protection plan with our 65 inch tv and so far we haven’t had a problem.

Excellent insurance for a product. I go to them outside of product purchase too. Always quick, knowledgeable, professional and kind.

With every purchase of our Best Buy product, we include a minimum of 2 to 3 year geek squad protection. This allows us peace of mind for any issues that arise.

Joshua from the Geek Squad installed a Bestbuy swivel TV stand and our new LG TV to all our devices and gave us an excellent overview of the operation of our new TV. We highly recommend getting a Geek Squad service plan.

Even though stock is limited more than it used to be, I found a comparable replacement for my TV when it had isssues. Love that the cost of extended warranties have come down over the years.

Absolutely worth it if you purchase an OLED TV. One of the few warranties that covers OLED burn in, which is still a thing and well worth protection on an LG CX OLED.

Bought this protection with a television and ended up needing it, which got me the defective tv replaced for free. So glad I got it!! Purchased another item recently with this protection too, and hope to not need it again but kno I'm protected if I do. Appreciate the fact best buy does this service at a low cost.

So far my expert with geek squad has been ok, I haven’t had any issue with getting things repaired and fixed.

Definitely worth the money to protect my sons new tv for 5 years. He uses this with his ps5 every single day of his existence. It feels good to sleep at night.

Very professional on every job that they do. Clean work and professional.

I have renewed my Geek Squad coverage for the last 5 years. I’ve had wonderful service from them. Anytime I need assistance I can log in from home and most of the time they fix the problem in no time. When I have had to go to the store everyone is extremely helpful and knowledgeable.

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

This is my second Geek Squad protection plan my TV screen was broke and they replaced it and I purchase another warranty through them they really stand behind their warranties you won't find that anywhere else

Hope its never needed but its a great protection plan over the standard manufacturers warranty at a unbeatable price.

I have not actually had to use the geek squad, but they have answered many questions for me and were very knowledgeable when I am in the store trying to purchase what I need. I feel I will have reliable and knowledgeable service when I need them

Hopefully something we will not have to use! But you don't want to be stuck without it these days!