Customer Ratings & Reviews

A must have protection plan especially for after the manufacturer warrànty ends. If they cant fix it they replace it.

It's nice having a 5 year warranty on a Smart TV. You never know what can happen during that time. It's very easy for a pixel to burn out and ruin the TV experience. I always buy warranties on electronics.

I have many times bought Service Protection. Used it once on a Printer and was provided with compension toward an upgraded printer with no problem. Took this service protection out on our new Samsung 55" 8000 Series. Hope to never have to use it, but feel comfort knowing we are covered for five years.

Used several times and it’s always easy! Friendly and knowledgeable staff. Thanks geek squad

The warranty was reasonable. I purchased second tv and they combined both tvs for reduced warranty price

It's geek squad. Not sure what I can say about a warranty program other than we get it on a lot of stuff

wouldn't leave or buy anything from best buy without the knowledge that i would have a protection plan for my product. i have used the protection plan multiple times before and they do pay off in the long wrong if there is a problem.

Always buy the longest protection plan they have. If your TV gives you any problem they will replace harass free if they can't fix it.

They are very respectful and responsive and get the work done

Best Buy do back up on their warranties are very good

Protect everything as long as you can...technology is always messing up.

buying geek squad protection is like buying peace. You know they will be there if something arises.

When you dont have it, you will wish you did. My TV at just a little over 3 yrs went out. They tried to fix and couldn't, so i got a new TV. So glad i had it.

So I basically bought this coverage from my 55-in LG OLED TV, I was able to talk to the representatives and they rest assured me for the next 5 years my product would be safe. They answered I requested that I had available to me

Excellent service! I fully recommend their service! I'm very happy!

Great service from agents who delivered and set up TV

I have never had any trouble getting replacements for products that have gone bad within the warranty period. It is money well spent if you do not want to have to pay to replace the product if it is defective outside of the manufacturers warranty.

I used my warranty to get this tv. Well worth it. It did totally cover the entire cost but it did help. If your thinking about it then there’s your answer.

Excellent tv , would get it again. Quality is verry nice

Very helpful in store describing the differences in the tv’s