Customer Ratings & Reviews

I love the Geek squad. They are honest and let you know if they cannot fix your product.

Always good to CYA get a extended warranty. Need 7 more letters!

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Always a good idea to get when you are purchasing open box items or electronics for kids.

I believe that the price for the cost of the insurance for the tv is worth it!

Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

Had a 2015 Samsung screen die a week before warranty was up(planned obsolescence?) and BB gave me full refund and honored warranty. It's also the ONLY warranty to cover the specific term "burn-in" for OLED. Great warranty!

Awsome a must have for kids! Since there so careless about there belongings at a yound age

Got this for the husband for Father's day. He is a gamer and loves the graphics and clear picture. Can't get him off it now

We would not be without our Geek Squad Service! It gives piece of mind knowing they are there for you when you need them! They have given us great service every time!! Would not be without this service! Well worth the money!

I haven't taken advantage of the service yet but it is good to have the peace of mind.

A must to have a good warranty/service program on your electronics. I highly recommend any of them.

I've purchased the two years protection because of economic reasons, but when it time to renew I will have that option. Hopefully I will never have to use it but I'm glad it's a option for me just in case I do.

My samsung tv went on the blink. I had purchased a five year warranty and I am glad I did. Best Buy replaced my TV at no cost to me. The only thing I paid for was another 5 year warranty. Great to have. Would not be without it.

Geek squad service is a must have for me. They are top notch and are very professional. A must have service for me.

Have not had to use it yet but looking forward to using it when I have to

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

I purchased for a minimal fee a warranty on the TV. I feel confident that Best Buy will stand behind their warranty.

My Geek Squad Service purchase was the best purchase decision ever because when I needed installation assistance I called the Squad and they were at my home in less than an hour and done in less than an hour.

I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.