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Customer reviews

Rating 4.7 out of 5 stars with 30573 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 30,570 reviews
  • Rated 5 out of 5 stars

    Geek Squad safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice to have geek squad protection! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived right on time. Installed my new wall bracket and tv!! Totally recommend buying the 5 year contract. My old tv went out 4 years 11 months into the contract and the replacement was a total upgrade!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must always have protection. I have used the geek squad protection plans on past devices and I’m glad I did because I needed something fixed and replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection for 5 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection was reasonably priced and now I can really enjoy my TV knowing it is protected for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind geek squad protection gives me !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unmatched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very careful delivery, it arrived in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had pixels go out within a month - they made it right with a new tv - no hassles.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments. We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple advice from a geek squad representative helped me complete the set up on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technical Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was professional, knowledgeable, helpful, and friendly in setting up the internal features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when I purchased my Sony Tv... Low nd behold my tv that I bought 2 yrs ago decided it wasn’t gonna work anymore...so I was able 2 call geek squad 2 come out Nd take a look... best service ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to figure out how to work and downloaded all the apps I like so far. Enjoying all my free shows still. Haven't had to call them yet but good to have thr protection just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    problems with a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG I had a problem with a screen I purchased and they without asking any hard time gave me the best solution in matter of seconds the squad rocks besides it covers everything many people thinks is expensive but if you divided in years is cheaper than buying a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it at all, but it's nice to know it's there in case something terrible has it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv works great and has a clear picture, I bought it for my brother and he is very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT!!! LOVE IT!!! PROTECT IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could sing a song about getting a protection plan, thats exactly what I'd do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will not leave the store w/o it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase an item without this service. It has helped in many ways and the customer service is the best. Well worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and easy appointment set up. Helpful and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is very good. I had one on my last TV and this is a replacement under that warranty. Absolutely no difficulty with company after they verified the TV could not be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never used but heard a lot of good just hope I never need to use the service.

    I would recommend this to a friend