Customer Ratings & Reviews

A must-have with today’s technology. As senior citizens, it was an important addition to our purchase.

I bought a LG C1 48” and don’t have to worry about Burn in with this warranty. Best Buy is the only company to cover Burn in on OLED tvs

I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!

love geek squad and protection plans always need it

Purchased for grandsons bedroom and couldnt be happier with it

Geek Squad Service is very reassuring! Knowing that our technology is covered, in the event that something goes wrong, is so reassuring! Thank you for providing this service!

They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.

I'm so old I remember when a TV repair man would come to the house to replace vital tubes in the set (in the 50s and 60s). But in this day and age one should really buy this protection, like it or not. I have had great service through Best Buy when I have used this service.

They handled my tv with care wonderful people I like it

Have not had to use this yet but hope it will be nice if my product goes bad

Recommended for any purchases just for extra protection

I guess is a good protection because I haven’t used yet

Geek squad has been great when we've had issues in the past.

Have used the Geek Squad service several times since this purchase and they have always been a great help. They're very knowledgeable, friendly and more than willing to assist. Highly recommend this service.

This was a must have with my purchase because I brought a T.V (insignia brand)from Target and it lost brightness , I didn't purchase insurance but I did have proof of Purchase and they couldn't do anything for me and I had the Television for about 4years.I was so hurt because the T.V looks brand new.I learned my lesson so I made sure with this purchase I had insurance added.

Warranty is amazing cant buy new stuff without it. Geek squad has been very helpful thanks guys and gals

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.