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Customer reviews

Rating 4.7 out of 5 stars with 30575 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 30,570 reviews
  • Rated 5 out of 5 stars

    Tv insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was having issues and I quickly got a store credit about 1 1/2 years after purchasing the tv this plan was added to. I definitely recommend this service for any electronic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know so mean products last a long time, but it doesn't hurt to have them covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all that can go wrong with these new TV's, why would you not buy a 5 year protection offered at such a reasonable price?! Best Buy's Geek Squad has always come through for us, in person and on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Swuad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use this service and hope I never do which is why I buy Samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has always stood by their service agreements. I always purchase this service when buying any type of electronics. Best Buy's Geek squad has always been fast and quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service plans are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and get a service plan! It covers the tv for almost anything that happens to it. Not dropping it, but most regular things that can happen are included in the warranty. I have always had the extended warranty from Best Buy and I will continue to do the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Protect your investments!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offered me a wonderful warranty program!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got replacement fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. Came in and switched out tvs in and out answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad coming to save your day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free service and protection. Helps to have a technology person to help you. More important is not to have a surprise repair bill. Replacement policy is next to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service on other previously purchased products & it's always amazing. Very helpful & friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When I used it once they were there immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad protection for 5 years for my 50 in Insignia TV. I do a lot of business with Best Buy and I've only had to use it once in the past but for $55 for 5 years you cannot go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very polite and helpful as well as good service time never have to wait long for appointments or visits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We did buy the service warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend had a problem with their new TV and even though it was under warranty for one year, they had to do much of the work of disassembling and rebooking things back up. With the Best Buy plan we will not have todo anything ourselves . Two years was only $60.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has been outstanding every time I have used it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is always great especially through Greek squad. Covers everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed and followed the directions, done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need to use my geek tv insurance I did purchase it on a 2yr warranty..I haven't had it too long yet!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides me with the protection I need if I have any problems with my product after the store warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    En buenas condiciones perfecto. Sin ninguna rasguños

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look if you’re going to buy expensive products them be smart about it and protect them with Geek Squad

    I would recommend this to a friend