Customer Ratings & Reviews

Best Buy Geek Squad has the best protection plans on Electronics as well as they've got the best return policy, exchange, replacement, ect... I highly recommend getting Electronics from Best Buy & purchasing the Geek Squad protection plan.

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

Hopefully I won’t have to use it but it’s safer to have than not having it.

Had to use this service on our TV . Process was smooth and ended getting store credit. Highly recommend

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

Had to get it when I purchased a Laptop and it started acting up less than a year after purchase, plus The Geek squad said the laptop was too old, so I decided to get this service, just in case something goes wrong and they can fix it.

I hoped never use this extended plan, which was costly, but so glad I did. I will never buy another SONY tv. This TV was over TWO THOUSAND dollars and is horrible! My $400 tv is so much better!

I am so glad I purchased the plan. At first I was not sure to get the plan but I am real grateful I did. I bought a brand new Tv and the main board was bad the geek squad tech ordered a replacement. If you have major money in electronics, you should have this.

I hope I never have to use it but if I do Geek Squad is good.

The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

Seems like a good deal. I haven't used it yet. I think there should be something in place where you cant review. Until you've used the services.

I always get the Geek Squad warranty for my larger ticket items. Can't beat the no hassle guarantee since the manufacturers rarely live up to the warranty and with a large item like a TV, it is impossible to ship around so the in store warranty is worth every penny.

Thank you Geek Squad for coming to our rescue when our brand new TV would not come on. Thank you for your prompt response!!

Always good to have security on your products. The price was good too

Great you shouls go get one today!!!!!!!!!!!!!!!!!

Never, problems with warranty keep up good work for customers... Thank you..Mr. Baquera

Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

Great warranty coverage for the price. Have yet to utilize the geeks quad warranty.

Great warranty coverage for the price. Have yet to utilize the geeks quad warranty.

Having a 5 Year Protection plan on your TV is totally worth it! Going through a manufacture's warranty procedure is not worth the hassle and time... so get Geek Squad and save yourself some headache!