Customer Ratings & Reviews

Geek squad is always there when you need help! I always get a helpful squad member!

I haven't used it yet but I got it for a good cause in case something happens I'm covered

I purchased it along with my tv so just in case something happens I know I’m covered with geek squad. I’d had geek squad on other items and they helped with them so didn’t hesitate to get it again.

Always excellent customer service from my Best Buy Geek Squad repair team!!

I used Geek Squad protection services once in the past and was surprised how fast they fixed and shipped my item back. Since then i add their protection plan for my expensive purchases.

I am so grateful for geek squad . They came to my house several times to look at my Samsung tv when it was not working . After trouble shooting they determined it needed to be replaced completely. They arranged pick up of the old tv and dropped off for the replacement Samsung tv . I definitely recommend geek squad 2 year protection plan

We always purchase the geek squad insurance it’s reasonable and it’s worth it. I recommend it to everybody.

Greatest service I’ve ever received. The technician was very knowledgeable and the service was fast and far.

Best when you buy something and know you can always call them to fix but only problem is they take to long to come for app

The afents mounted it to the wall and got everything connected to my tv

Professional and quick response Great to work with

Great protection plan! Couldn’t be happier with everything

Love having this service. I use it for several item that I purchased. Great to have.

Geek Squad protection plan is typically priced based on the value of the item. Adding this to major appliances such as a TV is a good idea. I prefer working with Geek Squad and the local store ofer the manufacturer.

The geek squad has helped me several times and I like the service.

Agents came to pickup tv and installed replacement in no time.

A few years ago, I began purchasing the Geek Squad protection on all of my larger purchases. Since then, I've had two TVs break on me and the exchange process was excellent and pain-free. While these insurance plans aren't for everyone, I definitely recommend them!

I got best return service at in store customer desk, it was truly professional.

OMG, they are very helpful, plenty of knowledge, given from A to Z information

excellent customer services, plenty of knowledge, given the right information.