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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30631 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 465 Showing 9,281-9,300 of 30,631 reviews
  • Rated 5 out of 5 stars

    Last one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a sony 55 4k that was on display and the last one in the store so I felt I need to get the plan even though I have confidence that this sony product will last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have this service if something were to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These days you need peace of mind so you enjoy your stuff to the best of your abilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment anyone can make. Gives to a piece of mind knowing if something goes wrong the geek squad will be there to help.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Impressive

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service never fails to impress me at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for TV, good to have if I need it! Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the gaming equipment and improved WiFi performance. Tested all devices before leaving the premises. Very professional and extremely knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. But good to have as a backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always ready to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you have warranty and its priced well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this protection plan from the Geek Squad to my TV purchase. If my TV has any problems after the manufacture warrantee expires, Best Buy will fix or replace it for free if you have their additional 2 year protection warrantee .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always worth it to protect yourself, you never know what could happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always so helpful and willing to take the time to really figure out whats wrong with a product ans send ya home happy. (: i get protection on every item i buy from bestbuy. I love that they offer it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it as watch for kids are always in danger. As I bought two watches in one of them I used this service and it was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services were readily available and easily accessible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a little pricey but they do a great job and you need the protection for your product make sure you buy the protection plan because thing break

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than the price of the extended warranty was what I would call fair. It would be nice if this covered 3 years over the 2 year it comes with but I'll take it, especially over the price of the 5 year warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this plan, but the peace of mind was worth it. My last tv, a Sony, was unrepairable after only 2 1/2 years with no protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind of knowing if my new TV fails, it's covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woooo I bought this because I had a toddler and let me just say I can’t always buy 700+$ tv’s every 3 months! Definitely comes in handy to have this service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it should if u are looking for something that has good sound this does the job

    I would recommend this to a friend