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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30851 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1066 Showing 21,301-21,320 of 30,851 reviews
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend this product to anyone. Happy I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend this product to anyone. Happy I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend this product to anyone. Happy I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the Geek Squad protection since we have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is an excellent value and protection coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is an excellent value and protection coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been disappointed with the warranty offered!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Best Buy’s Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this and had all of our expectations met

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very attentive and resolves issues well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but i definitely recommend to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but i definitely recommend to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT OPTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have added coverage, just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have. Especially when purchasing for children!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I haven't had to utilize the services much yet

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Greetings Cady,

      Peace of mind is a great thing to have! If you ever need us, you're welcome to reach out to us at 1-800-433-5778. Thanks for choosing Geek Squad!

  • Rated 5 out of 5 stars

    Geek Squad Yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying a Smart TV. It's best to buy the Geek Squad plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way I'm making this investment without protecting my hard earned money. Enjoy your purchase worry free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and friendly they were on time thank you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always stood by the services of Geek squad, they never let me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad support while working from home is so important

    I would recommend this to a friend