Customer Ratings & Reviews

Did a awesome job setting me up, and very polite and knowledgeable

We bought the 5-Yr warranty from Best Buy for our 55-in TV. We had a problem about 2 years later which was fully covered by the plan. We had a pixel issue about 5 months later which couldn't be fixed. Best Buy replaced the TV with the newest version for no charge at all. They even delivered it to my house and picked up on the old one! I will be buying the plan again.

I have used the Geek Squad in the past, and they have been very helpful. Knowing that you have someone to call when something happens to your product is a relief.

I would always recommend this, especially on small appliances and television as if you need it they are courteous and prompting getting you satisfaction and it always helps to be able to get things taken care of right away

Excellent coverage, you never know what could go wrong, No need to hassle going to the manufacturer, protect yourself It's an excellent price and product!

Geek Squad service is a super value - I have used it for repair or replacement many times over the years. It pays for itself in the long run. I never buy a major appliance or electronics without it. And only Best Buy has the Best Buy Geek Squad service. It is one of the main reasons I buy from Best Buy.

Everyone I have ever talked to in the store was very knowledgeable and polite. They have installed a car stereo for me before and I currently have there insurance for a tv just in case something happens.

I havent used it but it does offer peace of mind knowing im covered.

Some of the best service I have received 10 out of 10 woudl recommend

So far I've yet have to use this warranty. I believe they would do an excellent job if I'd ever have to.

Happy with the extended warranty. The last tv started having problems just outside the factory warranty and as a piece of mind it was nice having the extended warranty. The tech’s came and checked out the old tv and determined that it was unrepairable. So the upgraded my tv with the newer model and I kept the same warranty.

Must have on any tv! Over the years I’ve made it a must to include geek quad on all my tv purchases. They are prompt, capable and stand by their products.

Good for all the things that might happen, replace or repair

Figures out to be $10 a year, well worth it.As my other tv lasted 4 1/2 years.

If you intend to purchase anything of significance then you ought to seriously consider adding extra service and protection. Geek squad will not repair or replace anything that has malfunctioned or been damaged but also provide technical support for you by answering any questions you may have and assisting with any installation or compatibility issues you may run into. This is a no brainer for me.

It’s pretty much gotten to the point where if you spend over $500 on a TV you have to buy “5 year insurance”. My personal experience has been very good getting equipment fixed in a reasonable amount of time. Have had to call for service 3 times and it has always been a positive experience.

Very good havnt try it yet but will soon but i got to get another tv first

It’s always good to have protection, especially in any case

A must-have installation and set up was great connected everything including sound bar checked all connections and make sure everything was a great condition before leaving And I have the peace of mind known if anything goes wrong I am covered

I have had geek squad in the past and they fixed a TV for me after 3 years I had a great experiencein the past and purchased a five year plan with my new 85 in TV