Customer Ratings & Reviews

The sales rep highly recommended adding this package to my purchase.

Been there before you guys do excellent work thank you

Very dependable. Gives you a peace of mind for the coming years knowing your covered

ALWAYS BUY FOR ADDITIONAL COVERAGE. I did not like that my purchased warranty outsourced my repair to a NON-Geek Squad company. They picked up and returned my television and the problem persisted. After I complained to GEEK SQUAD I received a call back they diagnosed the tv over the phone and I was instructed to return the television to Best Buy for a refund at the current listed price.

I would hope I never need to use the geek squad The TCL TV I purchased seems to work fine

Excellent service. Highly recommend if you need help!!

Can’t go wrong with the Geek squad!! They not only know about tv’s, computers & laptops but cell phones as well!! 2 thumbs up!!

Purchased a new TV didn’t want the headache I recall the difficulty we had putting the other TV above the fireplace so I opted in for the geek squad protection and installation so very handy it was nice as they took the TV off the wall and put the new one up And set it up it was great well worth what I paid for it no it’s covered so on those dog toys go flying TV is covered

Awesome having top quality care for your purchases and items at hand. Service is quick and on top of all needs, repairs and learning projects for our use,

I'm so glad I purchased the extended warranty when I bought my 55" insignia Fire TV. I had to exchange for another one after a month and then exchange again for an upgraded brand.

Using for my community gym, the residents absolutely love it. Great picture quality. Would definitely recommend

I bought this because the price was so good, and I have had Geek Squad protection plans before. Have not had to use it yet, but its there just in case.

There guarantee is 100%. Always helpful. There full of knowledge and ready to help you out to 100%approvals

Definitely worth getting for any tv no matter where you buy it

Ive always bought protection from Best Buy Geek squad. The swrvice was affordable and prompt when something is needed.

The all around service i received was great! Best buy is not just a leader in electronics, but they lead in customer service as well.

The Geek Squad took great care of me during the service and replacement of my TV

[Employee of bestbuy] Geeksquad gave me the mental comfort that my TV is safe with them for the next 5 years. No worries on my end, and wide support across america! I love it.

The TV is put in a box without adequate protection. FedEx damaged the box and the TV inside. I called Best Buy and they gladly replaced the item. However, I had to return the broken one which I told them that I couldn’t do alone since I have back problems and live in a high floor in the middle of NYC. So Best Buy made arrangements for a UPS driver to come to my place and pick up the broken TV. A UPS driver came to pick up the TV and neither bought the labels nor scanned it so now I’m stuck with having to pay for garbage. It’s been 3 days and the UPS system now reads that there was an attempted delivery to bring the labels even though the TV was already picked up. Unbelievable!

Great picture. Liked the idea of being able to load different apps. Didn't like the fact that the memory was quickly used up after uploading a few apps. We ofteh received a message to uninstall apps to clean up the memory. Overall this is a great TV for the cost. You may need to be a little tech savvy for this one.