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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 30,833 reviews
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it in the past and very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me extra peace of mind. Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are affordable and give me that extra peace of mind with my Best Buy purchases. I am free to thoroughly enjoy my products without any worry, and I know that should anything unexpectedly go wrong with any of them, Geek Squad will keep me smiling and glad that I bought their protection. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best services around, they do an awesome job on fixing the items that needed fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i will never use this but its there if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free in home Geek Squad visits have been very helpful! They migrated data between my two I Macs and are helping me fine tune my Wi-Fi system in the house. The agents even make product recommendations and schedule a future appointment to deliver and install new items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad offers great service for repairs if needed!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always good to be protected

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan gives the people an opportunity to not worry about getting the replacement or the money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek service, but i dont think I needed it for my lg g3 tv. So i canceled it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store and delivery service. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the protection plan at the recommendation of the salesman at Best Buy. We were purchasing a new Samsung SMART 3D 4K TV and he thought we should have it for our peace of mind. We have problems with our power going out when it gets windy, and we were told that power flickering and power outages can potentially damage TVs. We opted to purchase the protection plan so we could feel better about our large investment in our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with this Geek Squad protection. Would not want to have to pay more for in home repair for time and $$ to ship it somewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5315 Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's kind of hard to Rate, I have not had the opportunity to use the service. Hope I never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv look amazing and it works Wonderfully, I would recommend this tv to everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Good Service and nice atención for the empleados. I like Best Buy. Is the BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase the geek squad plan for major item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nothing but great experiences with geek squad services from delivery to repairs never any hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic! I think this is a great tv! Works well and the picture is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without one!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is 2nd to none hands down never leave best buy without a warranty, no matter what you will never go through a 3rd party warranter you will always deal with best buy directly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never make a big purchase without the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty. Bought it for an LG we used to have and glad I did cus that tv took a dump on me. Best Buy made it easy to replace

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    98" install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my television flawlessly and was very professional throughout the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically choose Geek Squad Protection over the manufacture's extended warranty since Geek Squad is easy to reach and has been very responsive for the other items I've covered this way.

    I would recommend this to a friend