Customer Ratings & Reviews

Great service when you need it. Arrived on time and did great work.

The Geek Squad service it well worth the price and I would purchase it again in a heartbeat!

Always excellent make sure that everything is taken care of. A very flawless customer service as well

Geek squad is a must if purchasing electronics it really is a life saver if anything unexpected happens!!

The Geek Squad tech was so knowledgeable and helpful. He showed me and explained the setup. As a result, the TV works as I want!

Got it for protection as my last tv was done after a ppwer outtage at the 3 year mark

The geek squad agents did a great job mounting my tv and hooking everything up plus a some basic training.

It works great and the picture quality is great. It was easy to setup in less than 15 minutes. I would definitely recommend this television.

Just had ro drop off no setup.the delivery people was very helpful wirh service.

Great store love it great prices and discound and the sale person always try to help you the best they can.

Love purchasing yheir insurance. Always feel like I'm in good hands in case of an accident.

not a huge fan of insurance but my salesperson made is such an easy decision to purchase

Have had TV for about two weeks. Love the TV for the price display/resolution is well above price point. Controls and interface with smart TV are well above average. One draw back are the speakers. I don’t know if it’s placement or the quality of speaker but they are not good. Made adjustments and still sounds like it’s in a barrel. If you get this tv buy a sound bar and you will be very happy. I recommend with this add on.

Always protect your technology, you never know if you got a lemon or the product goes out before your protection ends. Geek squad will be there to assist, and they have great customer service.

[Employee of bestbuy] Needed a way protect my new B4 model!! Highly recommend for any TV over $500.

you would have to be an idiot not to take advantage of the 5 year warranty, what a great value

Friendly and great job done corner of the TV perfect in the living room great view for everybody

My purchase was but a few weeks ago and, beyond their initial installation and set-up, I have not yet had to make use of their services. However, from my past experiences with Best Buy's Geek Squad (in-store) and this installation/set-up, I have no doubt that their past service will remain unchanged should my need for it arise in the future.

I always buy Best Buy extended warranty for my expensive electronics. It always proves to be a good investment when needed. That's because, you can just take it into a Best Buy store and you're speaking directly with a Geek Squad member, not some Customer Service person outside of the United States on the phone.

As this was a gift to my mother I purchased the warranty so I could have someone go to her if the item needed repair. This makes everyone’s life easier