Customer Ratings & Reviews

I had bought a Vizio tv where it would shut of intermittently so I called Vizio they were no help. So bought a new Samsung tv I love this thing to death always purchase a extended warranty I hope I don’t have to use mine but if I do I know I’ll be covered! :)

The Geek Squad service is always excellent, no complaints with them. The only part that sucks is how fast the protection plan deuterates. Used on a TV and within 4 months of purchase we lost a good chunk of the money when having to do a return. Not sure it is worth paying for, but was helpful.

Have not needed it yet but I feel secure that I have it Had Samsung 70” after 19 months it crapped out n I didn’t have Geek warranty it was never sold to me at the time

Worth every penny to protect your purchase when getting a new OLED TV.

With every penny never had a problem with it has saved me many times over the years

I love that i get protection i can trust at a good price geek squad for the win

I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.

I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.

i got a problem before with a tv, the send a technician, and they give me a gift card for the amount i paid, because the tv was not fixable, so next time i got the service again, so i dont loose my money

Official Rules NO PURCHASE OR PAYMENT OF MONEY IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES. A PURCHASE OR PAYMENT OF MONEY WILL NOT IMPROVE THE CHANCES OF WINNING

Was looking into buying a TV through Samsung as there protection plan and other offers seemed pretty good, but then looked through Best Buy and the offers with Geek Squad protection seemed just a few points better money and protection-wise. Geek Squad does a good job of servicing any needs or issues.

Geek squad is the best. I hope I don’t have the need to use them, but if I do, I know that it will be fixed correctly.

Sound is incredible, easy set-up. Crisp clean sound and compact. Definitely recommend this product and buying it from BestBuy. Lowest price around

They helped me mount my tv and when it had issues with they were able to help me out and get my tv fixed, and fast, I might add. Very excellent customer service.

Money is tight. I usually don't pony up extra for some warranty the clerk's trying to sell me on top of the warranty that comes with it! But when it's the Geek Squad, I'll take it. It is SOOO much easier & nicer to be able to come down & talk to someone in person versus calling someone a 1000 mIles away that I can barely understand who gives me the run-around anyway! No thanks, I'll take the Geek Squad.

Always reliable and have the answers I need if there's an issue with my tech

Good tv and brand. Had my other 55” going on 5 years. This one however stopped working after 3months. Geek squad came out determined it was the screen itself and couldn’t be fixed, but with my warranty i can still return it. Good to have.

Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

I loved it, it’s one of the best stores I have had smooth purchases

I haven't needed to use this so I am not sure how to give a review.