Customer Ratings & Reviews

I have used these Geek Squad service agreements in the past. They stand behind their service agreements. I was able to replace a TV that did not live up to its advertisement. I was very grateful for the replacement TV. I am VERY happy that I purchased this service agreement.

Excellent service and response when needed. Replaced a TV that quit working.

terrific to add security if something breaks down and hoping it never needs to be used

They have the best of quality customer service would definitely recommend for all your electronics and appliances!

I bought a 55"and a 65" SONY TVS.And then I also had them delivered and mounted.and then I got the warranty for both for 2yrs.I am 100%happy

ULTIMATE MUST! This coverage is so worth it please make sure to get it!!

Best Buy services is above par and I highly recommend purchasing their warranty

Best Buy services is above par and I highly recommend purchasing their warranty

So happy I purchased this but I don’t think I’ll need it

I’ll never not use this service after having an issue with the TV. Take it back no questions asked

The extended warranty has now helped me 3 times get brand new televisions when they weren't able to be repaired.. I won't buy any "investment" without it. Plain and simple..if they can't fix it you get back every penny you paid for it ,for a new one

I would always recommend the protection. You never know when you will need it!

Worth every penny, when repair is not achievable, replacement is quick and easy. Purchase the 5 year plan, items replaced, home theater receiver, 55 inch tv and cd player all in the 5th year

This protection plan is a must , it’s always good to protect your electronics , you never know what can happen , all this years being a BB customer the protection plans have saved me lot of money on repairs

Geek squad has teally good services techd and preform great chrvjs

I decided to buy extra protection for my tv and chose the 2 year warranty. I figured buying a floor model it was worth it for the extra protection and I wasn’t wrong. I was having issues with the smart tv connecting to WiFi and simply scheduled an appointment and dropped it off for repair. The turn around was great and the best thing is that there was no cost to me.

Excellent subscription I love it and use it a lot they help with everything

[Employee of bestbuy] Service plan comes in handy so I always buy to protect my product

Very helpful and easy! Tv would not turn on and they came in to replace it!

If you're getting something expensive, grab this and save yourself some money and headache in the long run. Remember these appliances arent made to last forever.