Customer Ratings & Reviews

Great service helped wirh my return and loaded my tv in my car

The store plan adds good coverage to the warranty.

I got it for a 5 year extended warranty, I feel more protected

If you get a chance to take advantage of this within the first 2yrs after purchase, then you'll be golden. Sadly most electronics seemed to be programmed to fail within 24hrs after any insurance, protection, warranty, etc. have expired lol

Best warranty in the business. Glad I am able to use this if something happens to my appliance. Worth buying.

Always good to have a back up for your electronics.

The way to go to protect your investment ... A must have!

Having the geek squad one click or call away is very reassuring!

It's a great feeling knowing that I'm covered no matter what happens.

It’s always a good idea to purchase this added services when purchasing electronics. I was so grateful that I did purchase it. When my television went out it was replaced right WY.

I always try to get a protection plan when i buy more expensive items.

This helps to be be at peace as modern day televisions have softwares which generally gets messed up after a year. Also, generally usage of TV is very high and hence I would recommend 2 year top up to all especially my previous TV with other company not Samsung got messed up exactly after a year and I was out of warranty.

I had a problem with my tv they sent someone out right away. The person cane with mask for his and my protection. He was very professional and very nice. He took care of the problem and left. I am glad I purchased the insurance because everything was covered.

Great guys on geek squad much prefer over contractors

Purchasing a new Smart TV introduced me to the world of the Geek Squad! My first Geek rep set up my TV and explained all the info. It was as if the TV manual came to life. He was a professional and made sure we understood all of the details of the TV. He was a credit to Best Buy's reputation!

Purchased the 5 year Geek Squad Protection Plan to go with our new 65” Samsung TV. Only had the TV for about 2 weeks now and so far no issues and hopefully we don’t have to use it but if we do, we will definitely be holding Best Buy to their part of the deal for sure!

Awesome job! I recommend this service to anyone who is not as tech savvy!

I haven’t had to use this protection plan yet because nothing went wrong so I don’t really know how to review this but I assume just having some type of protection is a good thing thus is why the 5 stars.

With the purchase of a large appliance, a 50" TV set fits right in there, I think it is prudent to acquire additional protection past what is the usual warranty on the item. Considering the sale price of this Samsung 50" TV set and the reasonable cost of an additional 5-years Geek Squad Protection Plan, it proved cost effective to include such protection in the purchase. Gives one more peace of mind in the years ahead.

Good piece of mind purchase. My parents used this service on failed tv and had no issues whats so ever.