Customer Ratings & Reviews

This 2 year protection service lived up to its promise. I bought a floor model TV. Ten days later it had technical issues. The Geek Squad surpassed my expectations. I not only received store credit for the TV, they also credit the money that I spent on this protection plan.

Hopefully I will never need this 5-year protection plan for my new insignia 58 inchTV, but if I do, the price of 59.99 seems like a really great investment for additional protection.

Well, I haven’t had the need to use the service as yet, but when I do I will be expecting to be satisfied.

Worry free protection. Never know when things can and will go wrong.

I trust geek squad. I paid it once and im guaranteed to be stress free

This gives me piece of mind for 5 years of my TV should have any issues. The price was very cost effective for the term I'm receiving. Very good deal!

So i brought this television because my other one broke and i always been a fan of Samsung. The quality of this tv is A1 just so clear and well worth the money. I highly recommend it.

Tv is amazing, and very portable to use in any place

My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.

You can't go wrong with extra security on your purchase. The life expectancy of my Hisense is low to nothing due to almost daily outages in my area. So a little extra protection plan is a must.

I got the 2 year plan when I bought my tv. Hope I never have to use it, but it's there if I need it.

I really don't have a basis to rate this yet as I haven't needed to use it and honestly hope I don't ever have to but am glad to have the protection if I need it.

I purchased this for a 70" television I bought from Best Buy. I will have 5 years of coverage. I have had several of these plans before but only had to use one on a Yuneec drone I got a couple of years ago. If they are as nice with my TV plan as they were with the drone I should have no problems.

I always buy protection with every device I buy. I wouldn't have it any other way.

[Employee of bestbuy] Great knowing I have a dependable warranty unlike the typical Manufacturer Warranty

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

Best thing I ever seen, works amazing love it highly recommended for anyone looking for something of quality.

Great protection plan, love the geek squad. Bought the 5 year warranty for the new tv that was replaced by them when I had 2 year plan on old tv that died just before the 2 years. Highly recommend hassle free fast service.

I bought this for my mother when she had her new TV set up. She has already used it and the service has been great. I think they helped her set up her hearing aids to connect to the TV and have helped with other functional things she did not know how to do. Very happy with service.

Works as stated oled tv had burn in and techs came out and inspected the tv. A few hours later I received email saying they would replace tge tv.