Customer Ratings & Reviews

This is a very valuable warranty for five years after original warranty

This worked for me on the last tv I bought. Had it for about 4+ years and then screen went blank. Best buy was going to send tv off and have it fixed, but the tv was so cheap, they gave me my money back, less cost of protection plan. Since they do not sell the model I returned.

Bought this service for 3 of my expensive purchases and I’m in my peace of mind.

Television has an awesome picture and the functionality of the Roku platform is seamless. The image is crystal clear and the sound works great.

Bought this because my 18 month old Bravia x85k stopped working. Have not had to use it yet. $300 for 5 years on a $1500 tv

What more do you expect? It's a plan there in case you break it.

I had forgot I bought the warranty until my tv died abs I looked up when I bought it. It was 4.5 years, and Best Buy gave me zero hassles. They sent a repair person to try and fix it. When he could not, Best Buy sent the new model for the old tv.

I haven't used this protection, yet... I did use the same protection purchased on a similar LG TV. It was great. I'm not fond of TV shopping, and this fixed the TV in 1 home visit... the 1st time. TV works as usual now, and I don't have to spend $$s on a new one. It was worth the money.

Honestly not a big fan of “warranties” or as Best Buy calls it “geek squad protection” but in their case, they are the exception to the rule. I have never had a single issue with a product needing repair when I purchased their protection plan. They are pretty much the only company, who offers them instore, I can say that about. Kudos Best Buy!!!

Always there when need them they are fast and do it right

I always buy a warranty with electronic to avoid headaches on breakdowns.

The agents helped with my return of my tv due to a crack in the screen.

Havent had to use it yet, but it was a great price for $99 added to tv.

One of the HDMI ports on our TV broke because we had the protection plan we were able to upgrade our tv minus what we paid for the original TV. BRILLIANT!

The technicians that come to complete the installations are well trained and always so helpful!

Worth the money and would do again I would recommend

I really like my TV it looks very nice it meets all my expectations it is just excellent

[Employee of bestbuy] I purchased this system before and it was great! The subwoofer worked amazing during action scenes. This one I purchased for my mother and she is living it.

I hope I never have to use it with our new OLED TV, but it saved my bacon when our 2 yr old LED set developed an issue with the panel. Since Visio panels are not replaceable, it provided a credit equal to my purchase price. This allowed me to upgrade to the better quality picture of OLED.

I bought a 600 tv. Ain’t no way I’m not gonna insure it for 2 year after the fire destroyed the last one. I love my tv so much, I literally named it “Brad Pitts TV” I’m almost positive he owns the exact same mode. So no better option then to protect the same tv that he may or may not own.