Customer Ratings & Reviews

I don't know why I bought protection. I don't remember buying it. I hope it was free, because it's dumb that I have this otherwise.

good plans and excellent service. I prefer to buy with a guarantee of this I ask ... always excellent. Always protect more than what one needs ... best purchase option. I have bought this service for a long time and it has worked very well for me

Geek Squad protection plan is great. Any questions about a device purchased at Best Buy they are always ready to answer. If a device needs to be replaced, with this protection is no problem. A piece of mind to have this protection.

The agents were very knowledgeable about the the t.v. and the accessories we needed.

How can you not love the Geek Squad. When you need them they are always there. It is like your own security guard around your computer, appliance, phone, etc. Get protected with the Geek Squad, they keep your information and devices safe.

This feels like i am reviewing geek servitude. haven't used it yet, but figured i needed it since 4 year old OLED had major burn-in issues. totally should be covered by mfr, but i guess they didn't anticpate a pandemic and that my burn in would be "CNN LIVE CORONAVIRUS PANDEMIC" not kidding

i always get the geek squad prtection, you may never use it but when you need it it is there, the prior tv i bought it was a good thing i had this, the manufacture protection ran out geek squad replaced my tv with no questons

Overall good price for the 5 years , just need to make sure you know what it covers, very good customer service

Purchased along with my daughter's new desktop. Though I haven't used them particularly for this product, I've used them in past times. Geek Squad associates are always pleasant and efficient. They always come through when you need them.

Great service very nice helped me move my tv did a great job assisting me

Highly recommend getting a warranty something happens to your product it’s protected!

Great to use especially when tv whent down. They were really easy to reach

Haven’t had to use it yet, but I’ve had nothing but positive experiences with Geek Squad and their warranties in the past

I haven't needed service therefore that is why I'm giving a 5 star

Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

We live in the boonies in the summer, travel around in our motor home and live in the south in the winter. I love that I can call in any time and as much as I want and they can remotely go in to clean it up or fix most any thing. Unless it is a hardware problem. Well worth the money. Plus, it covers 3 computers.

I’ve had the geek squad before it’s a great plan. Anything over $25 I usually put a plan on. You never know I’m gonna happen and they’re always good when you need something.

Purchased the Samsung 43" TV for my son. I don't want to get a headache when he tells me it doesn't work. I purchased this 5 year Protection so I didn't need to worry. I would recommend the Geek Squad Protection to all for any product.

Peace of mine to have this coverage for a few more years.

Geek squad has been extremely helpful in resolving an issue with my TV. Honestly, you don’t realize how much you need their expertise until you need it. Very happy with my experience. Highly recommend.