Customer Ratings & Reviews

Geek squad service are too good from best buy I recommend to everyone.

Wonderful service! Havent used it yet but heres to 400 dollars!

The agents are good people who are professional and good at their job.

5-year Geek Squad Protection Plan. A must have for such a beautiful and expensive TV. Gives us peace of mind. Worth the additional cost, ask my son who didn’t have it and needed it for his drone.

This is great easy to yse but nothing wrobg with my product so i didnt have to use it

It's when you think that nothing will happen with my purchase, suddenly something happens ans you wished you would have added protection. ALWAYS GET GEEK SQUAD!!

Easy to buy but so far we have not had to use it. The only concern so far was handled by the manufacturer.

Looks good works great easy to hoop up and fits perfectly fine

Always, always buy the warranty! Best Buy honors their warranty better than anyone we have ever done business with. It’s worth every penny!

The agents helped me exchange my broken Wireless earphones for new ones. Everything was taken care of right on the spot! Got my earphones in the mail 4 days after exchanging them! Great service like always. Thank you Geek Squad!

I purchased this LG about 2 months ago. No complaints at all, good color and clarity!

They really help to save my laptop the glass was broke . They repaired in a timely manner

Great product. To have that piece of mind is the most important thing. I know they will take care if anything happens.

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

We purchased a 5 year plan for a larger TV and have had to use it twice due to severe storms in the area with major lightening strikes. We were thoroughly happy with the results. The Geek Squad did a great job! Because of this, we purchased a plan for a smaller TV we just bought.

Always there when needed! Definitely helped fix a couple of my issues.

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

I always buy the protection plan for major appliances it comes in handy I replaced the a 65 inch Vizio that stopped working right before the warranty ran out