Customer Ratings & Reviews

LG has great picture and value. Was worth the short wait on black friday.

Haven't had to use them yet, but gives me piece of mind in case something goes wrong.

Had tv since April 2024 and so far LOVE the tv !!!

Good offer got this as pack with TCL tv, it was very good.

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

Bought a protection plan and so far great customer service

Did great. Had a plan on our previous television and it went out after two years. It couldn’t be fixed so it was replaced by a newer television practically for free so we did another replacement plan.

The geek squad five your product protection plan is a must for all new purchases. A very reasonable price for a five-year product protection plan. It's wonderful to know that your product is protected under this plan for the next five years. No worries.

I buythese pland for anything over $150.00 and when I have to use them, I am happy with the replacement service. I only use them 20% of the time though before they end.

My Protection Plan covered the full cost of a replacement TV when a repair wasn't cost effective.

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

Good to have in case something deos breakdowns after the manufacturer warranty ends

I've had terrible luck with past purchases. This time around, it's good to know that if something were to happen to my TV, I would be fully backed by the Geek Squad. Highly recommended investment.

Excellent excellent excellent These people are amazing and I am very glad this service is available. Best Buy really does an amazing job of getting the right things for their customers Thank you

havent had to use it product is excellent but if i do need to use it im sure ill have no issues

The geek squad protection is definitely a very good investment if ur spending over $500 to get on product. They are friendly and easy to understand when you call on them for help on product.

[Employee of bestbuy] Just get the protection. It will save you one day.

[Employee of bestbuy] Just get the protection. It will save you one day.

I haven’t used it yet and hopefully I won’t have too. But I know they will do there job when it come to giving me good service !!

Geek Squad protection is not needed for all purchases, but when needed on big ticket items or highly used items such as tvs and smart phones, it is the only way to go. We have needed it and used it several times and the Geek Squad has always through.