Customer Ratings & Reviews

Replaced my television 20 months into my 2 year warranty. The issues the tv had were not fixable

Get this on every TV purchase. Great service to have and easy to use.

The service was great! Any questions I had were answered right away.

I always buy the protection plan with my electronics. Best Buy honors them well and they are a good price for the protection. I've had to use them a couple of times over the years.

It's good to have because I would not have to buy another tv

I got best return service at in store customer desk, it was truly professional.

How do use the service yet but good to know that I have it for two years hopefully I won’t have to use it because the products I bought will be worthy of not needing repair

It’s always better when you protect your devices, I feel safe.

It is a piece of mind. Great way to protect your purchase. when something goes wrong with our equipment Geek Squad is there to fix it or replace it.

I love the TV. It shows beautifully, the sound is amazing and the size is just perfect for my bedroom. Will definitely buy again!!

I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

We love having the peace of mind that the geek squad protection gives us

I know geek squad and can i say i just love them they take the time to care

I got a 75in and in just over a year it showed damage. I made a claim and got my problem fixed the same day

I’ve had it for over a year now and it works Excellent really high tech.

Super Clear picture Super Clear picture Super Clear picture

This is my 2nd tv in the past 3 years that has been replaced by the added warranty. Service reps are great respond in a timely manner. I happy with their service!

I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.