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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 30,811 reviews
  • Rated 5 out of 5 stars

    Quick, convenient customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to get ahold of! Great to talk to, and easy walk throughs. No frustrations or worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look forward to working with Geek Squad when I have an issue with my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t tell you the importance of this protection. Best Buy has you covered completely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't not have a plan and this is a really long one to last through the years. Comes with the systems hardware malfunctioning on its own, but at 5 years, it's a necessary purchased for well cared for, and pricey, purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m protected …

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is great protection!! I usually don’t buy extra protection, but this has such a low price for five extra years that I had to buy it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps knowing I can fix my stuff through geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heart my FrameTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. The picture is amazing. I love that it allows you to play Xbox through the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very nice. Answered any questions I had demonstrated how to work everything. Couldn’t avast for a better service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have, I always get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 years my Insignia went bad, took it to store and they replaced it on the spot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased the extended protection. I usually purchase a extended protection when I make a major purchase. It is a good idea if you can afford the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend anyone that buys a brand new Samsung TV to get insurance on it. One never know when you will need it especially on game day or gaming with friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have the Geek Squad on hand! They are Johnny On The Spot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for added protection from issues. I got this plan for 5 years, what a deal! And since it was for a large tv, Best Buy will come to my home! Can’t beat that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very responsive and attentive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is exceptional. attentive and responsive 'sqaud'dies'! Worth the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Friends and very helpful and would recommend 1000000%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have the protection of Geek Squad in my back pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is actually the reason i ended up buying the vizio from best buy. If it wasn't for the plan i was gonna buy the same tv from Costco.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best purchase, I have always bought it And complete confidence in Geek Squad for years now on every purchase from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hung tv in 10 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv will not work with the remote I have called talked to geek squad service and ask if they could come back and make this tv turn on , it turns off but not on ! How can I answer the next question would you recommend this geek squad service to a friend?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad when I buy items at Best Buy! Very easy to use and they are quick!

    I would recommend this to a friend