Customer Ratings & Reviews

Actually ended up using it and didn’t have to pay anything, I actually ended up getting money back in my account so that was really nice!! This tv is the replacement I got using my warranty with Geek Squad!

I love for the simple fact every item that I purchase automatically comes with a protection plan with geek squad. I have so many different types of electronics from Best buy which makes it totally worth it to purchase the insurance plan. I also have three other TVs plus two on the way now. I've had some of these electronics for a while and some of them are new. But anytime there's an issue with one of them. I have my protection plan to fall back on.

Best Buy offers the best warranty in the entire business. I won't buy my expensive OLED TVs anywhere else. With Best Buy's Geek Squad 5 year warranty, you can completely enjoy your TV worry free, even when it comes to the dreaded burn-in that could happen. For that, I don't shop anywhere else. And did I mention they are hassle free? I had a major issue resolved within just a couple days. Worth every penny! Picture shows my brand new C2 looking flawless after my CX's screen that was covered by Best Buy got burn-in.

Toshiba at the very least is a satisfactory electronics company but it doesn’t have the excellent record of Samsung or LG Electronics. So…to protect myself I got the Geek Squad warranty.

I got this 50 inch sansung TV. The picture is clear and clean. The connect with the TV is fast and the remote is very easy to understand. Whats also nice is this is a smart TV with all the applications on there already so you can watch whatever movies you want at any time! This is such a nice TV for the price. I would NOT pass up this deal.

I never had to really use it but its good to have just in cade.

best tv and best sound quality super loud at just 30

Once again!!IF U DONT GET A WARRANTY UR FOOLISH!!Right before my WARRANTY WAS ABOUT TO END AND BOOM!!!MY TV WAS GONE!!BUT WAS IT???NO TF IT WASNT!!GOTTA LOVE IT!!No one WELL I DONT HAVE MONEY FOR TV’s LAYING AROUND!!WARRANT QUENN!!!

I purchased my TV and literally two weeks later as I was cleaning it, it began to fall forward, I caught it but I put a pressure crack in the screen where my thumb pressed the side of the screen to save it from the fall. It also popped the screen out of the lip on the edge exposing about 2"-3" inside of the TV along the side, and bent as well as I scratched it in a few spots. It all happened within a matter of seconds so I have no idea how it bent and scratched so easily, but it did! There's also an approximate 6L"×2W" dark spot along the side and an approximate 3"L feather like up stroke right below that where the actual crack is; however, the TV still works perfectly fine. I called the Geek Squad and she said without hesitation "It's a complete and total loss, and it would take about as much to replace the screen as the TV cost, and we don't cover accidents." I ultimately called back and canceled my protection plan because after thinking about it, why am I paying for something I can't use? They reimbursed my account and backdated the weeks I've had the TV, providing me the full $130 refund for the protection plan, so at least I'm not at a complete loss, only an $1100 loss. My heart is SO broken!!!

Always buy the warranty for big ticket electronics purchases! Seems like more and more manufacturers are only standing behind their product for a year after sale. When you buy a $5,000, just get the Best Buy membership to get the additional 2 year warranty, or you can still buy the stand-alone warranty if you aren't a member of Best Buy. I just like that my stuff is auto-covered when I buy things for two years.

I think it is a great television. I purchased it because I loved the name pioneer. I grew up with pioneer. The price was wonderful and affordable. It was easy to set up. It’s great easy to operate, clear screen, a great sound. Beautiful technology. Thank you pioneer for sticking with the consumer. The name got my purchase. I would like to see more from the older reliable names. Love it!!!

Took care of me when the unit went wrong!!!! Got it all taken care of!!!!

GeekSquad protection is 100% worth the buy, even as a single man with no kids, accidents happen & it’s always better to have that protection & pay upfront then have to pay later

love it so much just had to buy 1 more for my Bedroom good deal 55 in fire tv now i got 2 thank u Best buy good picture ans good sound thank u Bestbuy

Brought the S95B. This is beyond the best protection/insurance you can get for any device that you love and want to have around for year. Also if theres an issue with repair or replacement your product purchase value is always remembered & honored

Happy to have this peace of mind protection after my wife accidentally (actually though, i saw it happen </3 lol ) broke my last 65 LG GX.

The Geek squad has been great. They worked on my tv and ordered parts. When they learned that the parts were no longer available, they took down my old tv and put up my new one. They were always prompt, courteous and hard workers. They deserve a raise!

This is the awesome tv with very bright and high picture quality. The frame and operation to next screen is very fast and user friendly in operation. X setup. This tv is super slim and fits like frame in wall. I will recommend this tv.

Peace of mind for my Oled TV just in case it ever gets burn in or malfunctions

The agents were very professional, clean, quick, and courteous. Although the use of the tv remote and application connections are simple to me, they took the time to explain it. I would definitely recommend their services and would use them again in the future should I need their assistance.