Customer Ratings & Reviews

The two year warranty makes the purchases worry free.

I had trouble with my last tv--thank goodness I had Geek Squad protections. They came out and fixed it at no cost. I was glad I did it!

Amazing! Service. Always quick and easy to file a claim.

Do it, you won’t regret it. Definitely has saved me monies and customer service is great.

Love Best Buy’s extended warranty program. Always worth the purchase

We have had and used Best Buy Geek Squad protection before, it is great. Also a good value for the price

When it comes to geeks, these guys are the geekiest geek on geekers

Nothing like not worrying about having to replace a tv that's covered by an extended warranty. 5 years

I alway get protect plan hasnt failed me in the past

Hope I don’t need to use it. Easy to purchase. Great

This protection is great for 2 years will recommend this to any of my friends

Was a Christmas gift for the daughter She loved it.

Nothing can beata geek squad warranty from Best Buy

Not sure how to review a service but in the past it has been good

Great service........... Nice easy to have ........

Geek squad is great especially for people who need.

All i have to say is that everyone need to try the Geek Squad service to feel as goos as i do. My tv need some qork done and Geek Squad sent a professional to help me out. I had a computer to fix and they did. Also, all the store in NYC has great customer services in the Geek Squad Department and throughout the Best Buy store.

A must for ALL electronics. We buy with everything. In fact, bought a TV in 2019. The last I leg broke off 4.5 years later. Geek squad se t it back for repair ( which we knew couldn’t be done but went thru the process). We received a text allowing us to watch the entire process. Less than a week later, we were approved for a replacement. Since our TV was no longer offered, we received a full refund. Who does that for a TV leg? Well worth the extra $59.99, to get $290 back. Con: the refund comes on a Best Buy card so you HAVE to buy your replacement at Best Buy. We don’t mind but you might. Amazon does the same with warranties. We like the Allstate warranty best ( formerly Square Trade) because you get an actual refund but we still love Best Buy.

Geek squad was efficient and neat when installing my tv’s

Mr Nadeau and the other Geek Squad gentleman took down our older smart Tv, and mounted our new Tv using the same Tv mount as we previously had. They alsohooked up our Surround sound, Blu Ray player and our new streaming service. Very professional, friendly answering our questions. They also hauled away our old TV