Customer Ratings & Reviews

I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

I love them! They have been able to help me several times with different things and saved me lots of frustration and time. Worth every penny!

good item , but after years now i can not use wifi and have to replaces it.

Good TV, problems arise when one becomes familiar with the interface. Redundant steps to access content; antiquated format.

Best and affordable one. Cheaper than the one offered by TCL

Purchased an open box in excellent condition in original packaging

Great warranty and added protection for an appliance or electronic.

If you can, I recommend getting Geek Squad protection on electronics such as tv's. A few years ago, I purchased a smart tv for my son and had it for about a year before it completely went kaputt. It always had issues toggling properly through the apps and would sometimes take ten minutes switching from one app to the other. Luckily, I did purchase Geek Squad protection and was able to get another tv since there was no way of fixing that one. We went with a different brand and have had no issues since.

They helped me with my laptop. They knew what the issue was and explained to me how to troubleshoot problems.

I'd definitely recommend Geek Squad for all of your electronic purchases because it gives you a peace-of-mind and you know Best Buy ain't going nowhere so they'll be here for the long haul!

Hope I never need it but peace of mind if I do!!!!

I always get Geek Squad protection on my electronics. It’s just provides a peace of mind. Thankfully I’ve never had to use it.

Got it to be better safe then sorry. The cost was not bad.

Can't really provide an opinion yet, as we have yet to use the warranty. Obviously, the product has to break in order to evaluate the extended warranty service. But hopefully the warranted product will never have to be serviced under the warranty period.

Great to have protection against any accidents! Highly recommend!!

Very easy to receive I would buy again soon with np.

Great Service! Delivered on Time! Met my Expectations!

Great and reliable/ I always purchase the plan to give me peace of mind/ I always know I can come into the Best Buy and they will help me with what I have a problem with.

The Geek Squad did an excellent job installing my 7O inch TV.

Didn’t use this much but its helpful if you can get it