4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 593 Showing 11,841-11,860 of 30,816 reviews
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reimbursed 100% after four years of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing our wall mount.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has great customer support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were help full when asking about a product having issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year rotect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protect is awesome just in case you run to a hiccup with any products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Geek Squad Warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't forget to buy coverage for your electronics in case anything happens to then with or without the manufacturer warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KRoch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be reassured constantly that you have quality people to help you when things don’t quite work the way they should!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage is good coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the geek squad will come to me for repairs and I do not have to carry this huge tv into Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not needed to use this yet but all the times we have used Geek Squad in the past we have had pleasant enough experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my tv to get fixed about one month ago because when I bought it, there was a crack on the side and they just replaced the entire thing with a brand new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the added cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek protection recently, but have in the past. After a quick check of the product that failed, I was given a credit sufficient enough to get a new model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys did a great job and got it done pretty fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Geek Squad Protection Plan !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is really worth purchasing. The tv went black and they could not fix. I got a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous service from all Best Buy employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is fire

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service at the store. Fully covered and protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CUSTOMER SERVICE DELIVERED MY TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and support. Very much respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my tv quickly!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and polite. They are truly experienced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan EVER!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my surface computer. NO questions asked. The product ended up being recalled and they gave me a credit for EVERYTHING! So friendly and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, easy replacement for 55" tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and very helpful. I would recommend for the more high valued items, especially those that are hard to transport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service helped fix the problem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great savings on everything we buy, a little added protection.

    I would recommend this to a friend