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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 30,839 reviews
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase these. Prices are good. I use to think these were a waste of money but now with newer technology I consider it necessary. Years ago I didn’t buy a plan and one day after warranty I had problems. You guessed it, had to buy another TV investing lots more money than the cost of a plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LylaS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is great to have. Replaced my TV that went out.I have had two TV’s replaced with the extended warranty. Just make sure they take the old TV with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a television from Best Buy trust me the Geek squad warranty is a must! You never know when something could go wrong and if you have this warranty you’ll be glad you did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't need this so far but I get it just incase my games have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with everything I needed! I was pregnant at the time and didn’t have to lift a single thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original purchase was on a ROKU tv, which i opted out of protection About 6 weeks later my BRAND NEW tv screen went all scrambled. i panicked being out of the 30 day return window. However when i called the store the gentleman gave me no hassle and allowed me to return TV. While there he talked me and my boyfriend in to buying a better bigger tv. he informed us of all the benifits that come along with the protection plan so we purchased that as well. so far have not had to use on the new TV but nice having peice of mind if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Oled 65”tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning visuals, deep blacks, and vibrant colors make this TV a must-have. Thin design, smart features, and excellent picture quality elevate any viewing experience. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek new machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new machine was loaded with all my info correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is the Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm now retired from Best Buy after working in the Magnolia Department for 13 years, & I'm a "True Believer" in the Geek Squad In-Home Protection for 5 years, on my mom's TV. Her TV is on at least 12 hours a day, & has Roku built in application, & it's 4K ready, so her TV features will be utilized a lot. She's also, bed ridden & her new TCL is her entertainment. If this set should break down (Doesn't cover physical damage), then all I have to do is call 1-8000-GEEK-SQUAD, & they'll come out to service it or replace it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind is Priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luckily have not had to use this but I always purchase it for peace of mind and it works. Often they forget to ask me if I want to add the protection when that happens I ask them for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They don’t call him Geeksquad for nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geeksquad on several devices for installation of simple things like a screen protector for my wife’s. I watch to them coming out to the house to fix a TV that was almost at a time practically brand new TV. The man said it lasted another eight years very good, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These subscriptions are always helpful! Geek squad is always a phone call away with whatever you may need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for TVs and more expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They back up the products they sell. I've had to put in a claim before and they replaced the item with no issues. Its a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the price you pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad protection on my previous two televisions. Both TVs went out at about four years old. They could not find parts to repair either television so they simply reimburse me the full price I paid for the TV. What more could you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was extremely helpful finding the TV that I had wanted also recommended a warranty that was slightly more expensive but gave more protection for the value ...So overall I am very satisfied thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic and a must-read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1000 % necessary on any and all devices through Best Buy always and I mean always under no circumstances could you ever go without purchasing one of these perfect warranties with zero deductible and from how it was explained to me hopefully Best Buy ensures everything from car home medical and life insurance soon your other Best Buy is to buy a bunch of Best Buy stock immediately no matter what the market looks like right now such as I've done last year it's just as good as Tesla and we'll get even better in the years to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased all of my electronics, appliances, and cameras from Best Buy. And I not purchase anythings within getting Geek Squad protection because it's the absolute BEST!!! 10/10 I DEFINITELY RECOMMEND!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the GEEK SQUARD yet. I know if and when they will treat like I should be treated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im an insignia fan. I actually purchased a used 65" right before I got married. Uhm 09 i figure. I bought this tv on sale last summer because the sound was going in and out on the old one. I was more than happy when I found this on massive sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t normally buy an extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this extend warranty due to the great experience that I had with the Geek Squad on another issue

    I would recommend this to a friend