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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30473 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 30,473 reviews
  • Rated 5 out of 5 stars

    Easily installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, it is outstanding for the price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys stand behind their warranties!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for piece of mind! Highly recommend! Things happen to tvs so why not?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected and Assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty, but not one you should be weary of. Most protection plans have gotten a bad stigma over the years, but this Geek Squad protection plan has never let me down. Best Buy has also been helpful and resolved any product issues I've had due to this warranty. Protection covers numerous categories, so give yourself the peace of mind and pickup the added coverage, it costs essentially the same as a weeks worth coffeeshop trips but now you're TV is worryfree for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my A/C unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value to protect your resent purchase . Reasonable priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Protection worth it on an expensive TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In light of how much the TV cost itself, the pricing for the 2 yr service protection was worth it; but not any longer. I figure any real problem will likely happen within the 2 years. after that, repairs might not even be worth it as technology moves so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful in helping me find my product and made sure everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad warranty is a must of you but anything of high value!! Don't save money when it comes to this extra coverage!! You'll regret it if you don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have gotten geek squad protection in the past for a tv and just before it ran out, my tv started having issues. Best Buy could no longerfix the tv, but they made it right. Absolutely paid dividends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having bought the extended warranty in case somthing happened was a hard decision at the time due to added cost at the time of purchase 3years later i couldnt have been happier with my decision geek squad was fast to make a repair when that option didnt work out they replaced with a brand new one thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and team refunded total cost of almost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 4.75 year old TV that died, it was not repairable but had a5 year service plan... Contacted BB Geek Squad, once determined status they put me in touch with a different team, in about 15 minutes they settled for the total cost of the broken TV (less service plan cost). I used that money too heavily discount the replacement TV. Very happy with the whole experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were booked out a month, but with things being the way they are these days, I understand. I needed their help to finish setting up our TV. I was so glad we bought the coverage! The way electronics are built these days, I always opt in for the insurance. The tech was friendly, patient, and very knowledgeable! I only wish they had more knowledgeable customer/phone support. My issue probably could have been solved over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have extra protection on big purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection never hurt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't need it but was relatively lower priced than other insurance. Can't take any chances nowadays with tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but it gives me a peace of mind knowing my product will be taken care of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good extended warranty and service plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary warranty plan to protect and cover any electronic item bought and ensure long life and functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great oled at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is outstanding overall. The color rendering is flawless, and the motion interpolation works exceptionally well. I highly recommend this for a living room or bedroom with minimal windows or limited direct sunlight for the best viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased all of my electronics, appliances, and cameras from Best Buy. And I not purchase anythings within getting Geek Squad protection because it's the absolute BEST!!! 10/10 I DEFINITELY RECOMMEND!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for the coverage time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about it. Was able to get coverage for five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales Agent did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained the extended warranty to us in a very easy to understand way, and we bought it because of that. Often this information is confusing. His presentation was not. Good job overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind for high value electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind for any high value purchase. Super easy to use through the website or app.

    I would recommend this to a friend