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Customer reviews

Rating 4.7 out of 5 stars with 30498 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 30,498 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend this protection I always like to buy extra protection for the items that I buy , if you want to be with no worries just get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great value! Would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original purchase was on a ROKU tv, which i opted out of protection About 6 weeks later my BRAND NEW tv screen went all scrambled. i panicked being out of the 30 day return window. However when i called the store the gentleman gave me no hassle and allowed me to return TV. While there he talked me and my boyfriend in to buying a better bigger tv. he informed us of all the benifits that come along with the protection plan so we purchased that as well. so far have not had to use on the new TV but nice having peice of mind if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first tv i got was cracked in the box so i returned it and was able to get a new one. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been disappointed when I walked into a best buy. When my son needed a computer for his first year of college he received exactly what he was looking for.So yes I can say it was our BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Response from GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been great! after 4 years with no trouble, they came out 3 times and finally replaced my TV. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's important to get the protection plan. The first time I used it was for my dyson cordless vacuum. I got a completely new one because it could not be fixed in the store. But of course for the new one you would have to purchase a new protection plan. I've also purchased it for a TV but since it was my son who threw something at the TV (accidentally) and the screen looked chatterd it definitely was not covered. All I could get back was the protection plan money because it was still under the year I purchased it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding tv for the price! I bought a second Insignia Nocmv 2024 and its great also! Very happr with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE SONY BRAVIA SMART TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing research on televisions we purchased a LG 55 inch. Brought it back the next day, no hassle return too, because it was just too big for our small living room and the sound was not great either. We exchanged it for a 48 inch Sony Bravia TV. That was the best move we could have made. The picture is crisp, the sound is incredible from the built in speakers, much better than the LG, and it is a SMART TV also. Price was right too. I have to say also that the salesman who helped us was tremendous. Very knowledgeable and courteous. It's nice when you can get answers to questions you don't know to ask. We have never been fans of Best Buy, but I believe this whole experience turned us around. They really know their stuff. Thank You.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With risk of burn in, it is always a great idea for protection with these pricey OLED TVs

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, protection is always a good idea. And most TV’s and appliances should work for minimum five years and this helps ensure it does so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with their service. So far I have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick setup and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and downloaded all apps for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth every cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My goodness you definitely don’t want to purchase any electronics with this protection It is so worth every cent You never know if a product will fail so protection is of the utmost importance Easy replacement process

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought this for my Open Box TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far I have not needed to use this as the TV is working fine. I have only had it for about a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG tv is excellent love the beautiful picture . And the Geek Squad they are amazing always answering my questions and always willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents lead me to the right product for what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!Ive been buying this service well over a decade and its never failed me,always right on time.Recommendee:Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is easy to buy from good products in store very friendly help!

    I would recommend this to a friend