Customer Ratings & Reviews

Love this product. It works great in its location. It he ease of use is wonderful.

The 2-Year Standard Geek Squad Protection is a very important addition to any appliance or electronic purchase you make at Best Buy. It gives you the added confidence that should any problem arise with the item, you know that the Best But Geek Squad team is there to assist & rectify any problem with your product. It is a very good addition to any purchase you make both for yourself or for items purchased as gifts.

I love the geek squad service if u product got damaged they fix it at not cost so u can be relax

Geek Squad is also there to help and assist you with anything you need for any device

Great price and excellent picture. The 4k channels are amazing. I purchased the 5 year warranty at a reasonable price. I’ve used these warranties from Best Buy in the past and TV was replaced.

Wow, couldn’t have had any better Cuatomer Service! They were very knowledgeable and gave me all the information I needed before making a great purchase!

They did a wonderful job setting up my TV. Thank you, Geek Squad,!

Having protection on any device is needed you never know when you’ll need it. Anything can happen

Excellent service and coverage. Always available to facilitate the claims process.

It’s nice to have a piece of mind that I have warranty over the TV and I did at first didn’t want to get it and then I decided against that and got it anyways and they just easily approved it so I like that that I don’t have to do a bunch of paperwork to do it

THIS IS NOT A GEEK SQUAD REVIEW!!! THEY DID NOT INSTALL. After I found where the A/C in was (never even addressed in the install sheet), the TV has a great picture and almost everything seems to work just fine. The extras are super. The only negative thing is that (unless there is more hidden information) when I plug in the "Audio Out" to another device, it bypasses the TV's sound. I didn't downgrade the rating, but if not something I can fix, doesn't detract form the overall score for the unit.

BUY THE PROTECTION. Every single time I have purchased it, it has saved me. Multiple TVs have gone out and my Dyson vacuum.. they literally refund you your entire purchase amount to a gift card to buy a new one. If they’re able to fix it, they’ll come to you and fix it. SO BEYOND WORTH IT.

Excellent TV. This was actually an Open Box. I got an excellent deal on it from bestbuy. Didn't come with the Remote, I called LG and they shipped me one at ni extra cost

Had to replace my other tv I bought from Best Buy and I bought the 5 year warranty and it’s great to have so you can use that replacement to get another tv!

I purchased an 85in TV on October 15th. On November 4th the installation team came to remove our current TV and wall mount and install the new wall mount and new TV. In the process they dropped our TV, damaged our wall, shelf, fireplace and floor. I have been trying to get a manager on the phone since then, it’s now 11/10. They have reordered the TV but we cannot get them to schedule another appointment to install. Also, the installation team left us with our old TV and wall mount uninstalled. So then my husband had to reinstall everything they removed on his own. This will be the last time I purchase from Best Buy.

After purchasing a high end 4K HDTV, the Geek Squad Protection Plan is confidence that help is close by if ever needed. The price of the plan is also less than most others. In the past, the Geek Squad Protection from Best Buy was quick, friendly and satisfactory. This makes everything about buying the new TV worry-free.

I haven’t needed to use it this product but I am confident due to past experience that if I do there will be no problem.

Unknown, have not used yet this yet. We will see how it works in the future

The geek squad are amazing. They know their stuff and they are very helpful

Excellent value services you hope you'll never need. Always a hassle when a large item fails and one needs service or a replacement. Geek Squad makes it easy as they come to your house to repair or replace any issues not caused by accidental damage. They also offer installation to simplify the process and that's also a great value. I have not needed to used them for my TV's but I always buy it for the peace of mind.