Customer Ratings & Reviews

Highly recommend to get with purchases. My TV started to show bright spots on the edge after nearly 2 years. Made a call. They sent someone out. Determined the tv needed to be exchanged. Since my tv is still usable I was able get a gift card for the full amount I paid on my tv and keep my tv. They went above and beyond.

best of the best had a comp to them previously They know the job

I always a good idea to get this protection. Just take the product backband they replace it with no questions asked.

I got a 5 year extended warranty for my Vizio TV. Recently had to have Geek squad come to my house. They replaced my TV with a new Vizio TVbecause of cost to repair it. I took my old Vizio TV to the nearest Best Buy and they exchanged for my New Vizio TV. With no hassles or problems. The agent who came to my house was freindly and new what he was doing. I woyld recomend that anyone buying electronics at Best Buy get a Geek squad warranty.

So far my tv and the service provided has been pretty good

Excellent home delivery and professional service thank you geek squad awesome service

Great tv hidden feajtures that are free, great high resolution and the size is just perfect for a room Would highly advise you to get it

Havent used them yet but I have in the past great service

I bought this because the price was so good, and I have had Geek Squad protection plans before. Have not had to use it yet, but its there just in case.

I rarely have to use Geek Squad, but it’s always nice to have them available to protect a purchase!

I would never buy a product from Best Buy without their geek squad protection. I had a light blow out on an older tv & they had me with a new tv the same day in store. You can’t beat that kind of customer service.

I got the service because you never know. Glad my 85” tv will be working properly regardless with this service

These plans are a great value for protection against burn-in on OLED TVs. Only $160 for 5 year protection on LG C2 42. Highly recommend. I owned a CX for 3 years and had no burn in (gave that one to my sibling now), but always great to have the peace of mind. Better safe than sorry!

I always deal good with the Geek Squad they haven't let me down yet thank you.

TV quit after a few days. They brought out a new one and set it up for us. We bought the tv to replace one that was less than 3years old that had quit. It was a different brand and we had not purchased the extended warranty. Great piece of mind and we were real pleased with the knowledge of the Geek Squad.

You did a great job on installing my refrigerator I would have them do it again

It great to have this support it really good when you have questions

Through the years I have purchased numerous extended warranties. Some I never got to use or test. Of Those that I have had the experience of using, most have been disappointing for several reasons. However, for the added cost, Best Buy's Geek Squad's Protection has never disappointed. In fact, I have had several occasions to have to use the Protection Plan's I have purchased and never been disappointed and in fact, the results have surprised me at how great the coverage is. If you get anything from Best Buy that has a extended Protection Plan, I recommend it whole heartedly!

Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

This is one of the Absolute BEST TVs that I have ever owned and the amount of free channels from Samsung show me that I do not need cable TV and that my Apps like Prime, YouTube, etc. The sound and picture clarity of this Samsung is wonderful and the only thing that I could say is that if they added a built-in sound bar option would be amazing.