Customer Ratings & Reviews

This TV is amazing. The VIDAA OS is smooth, fast and intuitive. It's got tons of content. Give it a try!

I have a five year warranty on my tv and the technician that came out said I broke my tv by squeezing the screen and when I explained it was the Geek Squad that installed it I couldn’t of broken the screen he didn’t want to hear anything I said and left without replacing my television that messed up while I was watching it nothing hit the screen there is no cracks on the screen but it’s my fault andi am screwed out of my warranty.

could not have been better. would recommend this service to anyone who purchases a product from best buy.

I do recommend this wonderful t.v. bright and clear picture.

Very good clear quality tv. Worth the money. Nought for my granddaughter. Had it mounted, and it looks good on her toom.

Got a reduced price for this two year protection plan. With so many recalls on products these days, not having protection is silly. Made a visit to BestBuy and stopped by the Geek Squad team, they did a great job explaining how the plan I purchased works, brought me up to speed.

Great tv. Good picture quality and sound. Love it!

I had to have a replacement hard drive put on my computer and they were able to get it done and finished within 48 hours. It was a great turn around in regards to getting it back and the work done.

We always purchase a Geek Squad protection for items purchased. When we have had to use the protection it was smooth.

The squad helped me along the way with great service

Very friendly people, and very professional. I would highly recommend them!!

You'll never know when your devise will be out of order. Having this will give you peace of mind.

Excellent! Loving it..............................

Worth the dollars to purchase. Will extend the life of my purchase and will be serviced by the expertise of the Geek Squad.

Sounded like a sound investment. I know I will have a working tv for the next 5 years. Something new should be out by then and it will be time to upgrade anyhow. I hope I never have to use them

Best customer service, installed into brick fireplace.

Very good experience so far just make sure you pay attention to auto charges

I have a 65 inch Samsung TV. There is slight line in the center where geek squad stated it is a manufacturer defect. (looks less a paper folded and opened up, can see at angle) I have had it since April of 2018, I have the 2 year extended warrantee, because the picture is clearer and you can only see the line at an angle, Best buy will not replace it. I call best buy, first the rep states yes they will replace due to Manufacturer defects, but then after speaking to geek squad, the best buy rep states *there is a clause* because there is still a good pix. The geek squad rep admits manufacturer defect, nothin done to TV but wont replace? I want to see that * clause** Less than a year old! sales rep at Best buy sells it one way, geek squad different rules. Can somebody please send me a copy of the clause

Amazing! The efficiency of this team remains outmatched!

Is best service 10 star is good delivery on time Thanks