Customer Ratings & Reviews

This protection plan has been a real life saver in the past. Now, I buy the plans for most of my purchases from Best Buy!

Great protection plan specially for TVs as it covers everything

he did really good mounting my tv and taking the old one down

I got this when I bought a new TV. I have not had to use this service yet, as the TV is working fine and hopefully I wont ever have to use this service, but it's good to have, just in case.

Worked when I had a repair on my television. Glad to have this access.

The associate was very knowledgeable and friendly i will definitely come back to buy from this location.

Usually I stay away from warranties; however, Geek Squad warranties are the exception. Highly recommend spending the coin if you are buying something expensive.

Geek squad, ah, the Best Buy nerds, but don't downplay them, they know their stuff and are easiest to work with over other big box stores. Great peace of mind at a low price!

I can't believe after 1.5 years our TV went black. Geek squad came out. They did a wonderful job checking our TV and ordered parts. Geek Squad was kind to our dogs, house floors wearing shoe covers and especially to us the owners. Would recommend using them After the parts arrived Greek Squad came out again, Installed the parts, but TV still didn't work. Because we had Greek Squad protection warranty the purchase price was refunded by Best Buy card within 1 week.

I rarely have to use Geek Squad, but it’s always nice to have them available to protect a purchase!

we have not had to call them yet. We did on a previous device and they fixed it promptly at no cost

Geek squad service has been great so far. They helped me out in store when I had questions.

Having this warranty with Best Buy gives a great weight off your shoulders. The customer service and help alone is worth it.

Lots of people hate on the extended coverage programs but for an OLED TV, GeekSquad is a must. I wouldn't even consider getting an OLED if not from Best Buy, The coverage is the best in the industry, and DOES cover dead pixels, as well as burn-in. Highly recommend picking it up alongside your electronics purchases if the cost of replacing the item would be excessive or a burden.

It is worth the extra price for the extra warrantee. Highly recommended.

Havent used it yet but im sure its great by the sounds of it

Overall a great TV with a high quality image. Removed 1 star for a slightly awkward home screen and a remote that doesn't include a microphone to search for things via voice command.

I always get the geek squad protection plan. It was a breeze submitting a claim 2 WEEKS before it expired. Geek squad attempted to repair my tv and when they couldn’t I was given store credit to purchase a new ones no questions asked.

I bought tv mount and set it up on the wall by my self. Geek squad thank you.

We bought this for our previous TV. It failed just a few months before the protection expired. I called the Geek Squad, described the issue and he told me it was not repairable and I could exchange at the store. We bought a more expensive TV and only had to pay the difference. Very smooth and easy transaction. And very much worth buying on expensive items.