Customer Ratings & Reviews

Geek squad sent a technician right away, technician had inspected the tv and could not repair the issue said it was a defect so recommended a refund or replacement, I had no issues with receiving a new replacement, thank you Geek Squad.

They have been available to me every time I have needed them!!

Very good I like it Fast delivery and good job!!!

I always make sure to get the Geek Squad Protection so that I am covered for any issues with any TV or Item I purchase at Best Buy

Excellent GS protection for Bravia OLED. If this TV fails in 5 years you want it protected for the price point of the TV and protection. GS protection is very good.

Geek Squad came in and took care of me by doing a Sony Triage. They submitted a claim on my behalf and were able to get me a replacement confirmation code to have my current TV exchanged.

Provides peace of mind for our LG TV and other purchases! At first I debated the value but remembered other TVs going out after 3-4 years and went with this!

Easy to use when needed to use the greek squad, you also just ask simples questions too

I had another T= that broke and I didn’t purchase the protection so I am not making that mistake again. I always purchase it for all my son gaming gear and it is phenomenal. I get a replacement immediately with no hassle. It is so worth it

You absolutely MUST get a 5 year SERVICE PLAN when purchasing SAMSUNG SMART TVs because my last two TVs went in 2 years and 3 years. It's truly a NO BRAINER.

Does what it's supposed to! Been holding onto a 50lbs TV we move around all the time to point the TV from the living room to the dining room! Thing is worth every penny

2 years for only $20! Such a great deal!! Have the worst luck with tvs, so glad we got the geek squad this time around!

My grandson mounted my TV on the wall. When the TV was delivered, I was shown how it operates. I'm very pleased.

Good good good good good good good good good gooood

Get the 5 Year warranty because Best buy back's it up 100 percent any problems get a new one or a different one for the same price.....

Geek squad always has your back. I fortunately haven't had to use their services on my TV but know they will be there if i need them!

It is a wonderful product to have and I’m glad I purchased it.

This television has been great for our families movie nights

If you get a chance to take advantage of this within the first 2yrs after purchase, then you'll be golden. Sadly most electronics seemed to be programmed to fail within 24hrs after any insurance, protection, warranty, etc. have expired lol

I purchased this for a little peace of mind. Because the oled tv is a little more expensive I didn't want to have to worry about any problems that might pop up.