Customer Ratings & Reviews

I hope I never have to use it with our new OLED TV, but it saved my bacon when our 2 yr old LED set developed an issue with the panel. Since Visio panels are not replaceable, it provided a credit equal to my purchase price. This allowed me to upgrade to the better quality picture of OLED.

Very professional, newer TV (1 year old) pixels started showing lines vertically on TV screen. Squad determined that it was a manufacturer issue and gave me a credit for the valuation of TV..No hassle, highly recommend.

Always reliable and have the answers I need if there's an issue with my tech

Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

This is a pretty, good protection that I used for my new PC setup

I bought a 600 tv. Ain’t no way I’m not gonna insure it for 2 year after the fire destroyed the last one. I love my tv so much, I literally named it “Brad Pitts TV” I’m almost positive he owns the exact same mode. So no better option then to protect the same tv that he may or may not own.

Have geek squad with every purchase because of their reliability and excellent service

Love the peace of mind that comes with Geek Squad. We always add it to purchases that we make that we know will be used daily incase something happens.

If you buy anything from bestbuy, make sure you Geeek squad ! They are amazing people, and they will fix anything you have. I have not had any problem with my Geek Squad.

The geek squad was on the phone trouble shooting what was wrong with our first TV. With his help he discovered that the first set had a problem with the picture elements.

Do not Live without it. Do not Live without it. Do not Live without it. It is wonderful when you need it. Never get the Geek Squad warranty on a cell phone if you have trouble they only do factory reset. Unless you break it. Everything else Geek Squad is the only way to go.

I love Best Buy. I love their warranties. Their warranties are second I will always buy my new TV from this

Had no real issues with the TV except for a very occasional mute effect. I would need to turn it off and on again. I had bought a warranty for it and BB came through

I would never purchase any electronics without the Geek Squad service. It gives me the peace of mind that I will not be alone if or when problems arise.

I was helped with all needed, they were very knowledgable and helpful in my situation, they also went way beyond the call of duty

Worth every penny to protect your purchase when getting a new OLED TV.

Honestly not a big fan of “warranties” or as Best Buy calls it “geek squad protection” but in their case, they are the exception to the rule. I have never had a single issue with a product needing repair when I purchased their protection plan. They are pretty much the only company, who offers them instore, I can say that about. Kudos Best Buy!!!

The agent was very helpful during our transaction, helped us as soon as we gotr therer asnd even loaded our TV in the car

Take computer, mobiles, or report tv issues. They are knowledgeable about technology. Very happy with their services

The agents were on time, neat, left no mess. Made sure all connections displayed properly.