Customer Ratings & Reviews

Never have used a protection before, but this time it paid off, and everyone we worked with were excellent.

If any Trouble come out on my new sony tv i give them call & set up appointment to check it out whatever issue.

I like the tv. The only issue was the picture quality during football games. Did not realize it until football season started

It’s worth it for the price. You will need to get the geek squad in case something happens to the TV or anything that you buy so it’s worth it.

Our Geek Squad were professional and informative. We appreciate all their efforts to educate us on how to operate our newTV.

After the bad experience i had with my first tv i brought from best buy i almost didn't buy another one.

Delivered and broughy inside safely. Prompt delivery!

I purchased the protection plan because I have used them in the past. My past tv motherboard went out and I was able to get paid for my last tv because the cost to fix the tv was more than the tv was worth. I love their protection plans.

I always buy the Geek squad service with the hopes i never have to use it.

Love the Geek Squad, A+ help! They are always available if you need them!

I've already taken advantage of it a few times - twice with the tech using an app to remotely take control of my laptop and troubleshoot and improve my computer speed and ensure that I had no viruses or malware. It's good for 24 months for the price of 1 year and they will come to your house if necessary.

I was so happy with the help I received... I had actually just opened my TV, almost two years after I bought it. It didn't even turn on.... They knew what to do... Thnx Guys

Reasonable pricing and an extensive warranty plan.

The geek squad is always important to me because I am technically challenged. I have it on almost everything i purchase from Best Buy.

Delivery was like a white glove service. They were on time exactly what I was told. We had a cart for them to use, but they carried it to my room. It was not their first rodeo.

I had such a pleasant man come and bring my tv. He was very knowledgeable about it. He kept me updated when he was going to be arriving and where he was at in his schedule.

Geek squad service has been very helpful and and they know their stuff. I recommend their services.

While I technically hope I never have to use it, peace of mind is better than none at all! Made sure to get GSP on my TV Set in case anything happens after Manufacturer Warranty expires and I'm glad I did. Sometimes it may seem cost prohibitive, but better to be safe than sorry!

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

These People are well trained. Dustin and was very thorough in explaining on to operate TV with new control. Would not leave until we were completely satisfied; it was his top priority that all of our questions were answered to our satisfaction. This is why we always buy any electronics we want from BEST BUY.