Customer Ratings & Reviews

Good good good good good good good good good gooood

Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10

Geek squad rocks! Good price for 2 Year warranty and best part if something goes wrong they come to your house! No need to pack it up and bring it to the store!

Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

The warranty is a great comfort regarding both of these issues: We live quite a ways away and our summers are hot.

They came through with their words in replacing my 40" Vizio TV after it suddenly stopped working. I'm glad I got the extended warranty to cover my TV. It's highly recommended to have Geek squad cover your prducts and for a reasonable price too.

This warranty totally worth it. We have yesterday in the past and we don’t regret it.

Love buying the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

Love buying the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

As long as your within your time given for your service the geek squad is very helpful and good to have but once it expires you're on your own.

Geek squad is the best service provider with quick response on complaints

I was happy to see that my "open box" item (which was a Samsung 40" LED tcv) was eligible for best buy protection and was decently priced as well. So now I have that added level of comfort in knowing that if anything goes wrong with my TV Best Buy will fix or replace it... its always worth it especially when purchasing an open box item

I am glad I purchased the warranty. It’s so much easier to deal with Best But for their great products and services. I don’t anticipate needing it because the TV is great but I’m glad I have it if it’s needed. It was a very reasonable price.

Keep your tv protected from accidents or electrical failures.

Great manager in Geek Squad Manager support. She went beyond to help us out

Awesome service by the geek squad. Great to have because you never know when you will need it.

Very Impressive!; quality highly recommend to anyone, well please.

The agents did an outstanding job replacing the television under warranty with our replacement. They delivered it, set it up and explained its features and operation. Glad we had the warranty.

Super good protection for devices will 100% recommend buyers to get this protection.

Very knowledgeable agents that are ready to help out and install equipment.