Customer Ratings & Reviews

Haven't had to use this service yet because my sony tv boke within the first year.

I bought it for my tv, but when I had problem with my tv display they refused to fix it saying that there’s a physical damage; however there were absolutely no physical damage at all and it was like new. They told me even though there’s no visible damage but it is considered physical damage. I just wasted my money buying geek squad protection

I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

Piece of mind when dealing with flat screen led television

Always get the geek squad protection with everything you buy from Best Buy. They fix and replace it for free if anything gets broken or damaged.

I usually don't buy service warranty, however I chose to for this 65 inch TV. Mainly it offers in house service so no need to box up and send out. Knock on wood no need to use it so far. I like to call it Insurance.

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

Daniel and Jennifer were great. So glad I hired them to install that big tv

Service always excellent, have had geek squad protection in all my purchases

I wont buy anything from best buy with out this great service

We would not be without our Geek Squad Service! It gives piece of mind knowing they are there for you when you need them! They have given us great service every time!! Would not be without this service! Well worth the money!

Seamless replacement. I had a warrantee issue. They suggested an alternate brand.

the geek squad agents did a super job on setting up 65 inch tv. they explained how to set up the apps. I am very satisfied. Ron V

The geek squad is always so helpful and knowledgeable. They are also very friendly.

Geek Squad Protection worked out for me in the past. This is why I bought it again.

Inlove with the tv has very high details and beautiful colors and works well with my ps5 and very awesome with movies

I always buy the longest warranty possible. Once my tv gave out 3.5 years and it was covered.

I have not needed to use it but it is supposed to protect for just about anything that can go wrong with the tv

Surround quality and bass are amazing. Mightve gotten too much volume for our house